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Description
Transform your approach to Live Chat – it’s not just a tool for customer support. We want to shift your perspective on its potential. By engaging customers in real-time, you can prevent them from getting stuck or abandoning their carts. Implement bots trained to handle frequent inquiries efficiently. Leverage shopper history and behavior to deliver targeted interactions. Automate typical scenarios, ensuring you connect with customers around the clock. This technology empowers you to guide and influence your customers throughout their purchasing process. Every interaction is enhanced with a complete activity log from both the current session and past transactions, allowing for instantaneous responses to inquiries. Features like Proactive Messaging, Live Shopper Insights, and Real-time Shopper Journeys enable you to pinpoint high-revenue shopping sessions. All these robust tools are accessible through an easy-to-use graphical interface that requires no programming expertise. Plus, our seamless integration with Shopify activates your store's capabilities as soon as you install the application, enhancing your customer engagement strategy right from the start.
Description
Granify enhances the shopping journey for major retailers by ensuring that customers receive the most relevant messages precisely when they need them. By leveraging advanced big data analytics and machine learning, Granify effectively boosts revenue by pinpointing potential buyers who might otherwise abandon their carts and persuading them to complete their purchases. The core of Granify's technology, known as the Granify Brain, acts as a sophisticated decision-making engine, continuously evaluating over 20 billion sessions it has previously optimized. This engine identifies specific instances where the likelihood of conversion can be improved for each individual session. Granify employs meticulously curated product highlights and tailored personalization techniques to engage shoppers at just the right moment. A message is only delivered when it statistically enhances the chance of a sale. Furthermore, the Brain meticulously assesses the outcome of each shopping session. With every interaction, Granify's intelligence grows, ultimately leading to a more profitable website for retailers. As a result, retailers can expect not only an increase in sales but also a deeper understanding of their customers' behaviors and preferences.
API Access
Has API
API Access
Has API
Integrations
Shopify
WhatsApp
Pricing Details
$1 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Autochat.io
Founded
2018
Country
India
Website
autochat.io
Vendor Details
Company Name
Granify
Founded
2011
Country
Canada
Website
www.granify.com
Product Features
API Management
API Design
API Lifecycle Management
Access Control
Analytics
Dashboard
Developer Portal
Testing Management
Threat Protection
Traffic Control
Version Control
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
Product Features
eCommerce Personalization
A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights
