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Description
AutoLibs is a web-based management tool designed specifically for automotive repair shops, accompanied by a customer application compatible with both Android and iOS devices. This software enables workshops to effectively handle appointment requests, manage employees and resources, and maintain comprehensive records for customers and vehicles, along with overseeing job orders, findings, quotations, and customer approvals. The vehicle check-in and handover process includes documentation of condition, mileage, keys, and photographs. Additionally, the tyre storage feature allows for named storage locations, assignments to specific customers and vehicles, accommodates different tyre sizes for front and rear, and keeps track of documented set changes. Customers have the ability to modify their appointment requests and view the tyre sets assigned to their vehicles. The follow-up care feature links any reported issues back to the original job for better service continuity. Invoicing and DATEV export functionalities are accessible through the Professional plan, which also includes optional online payment processing via Stripe. Monthly subscription plans begin at EUR 89, exclusive of VAT, and the service offers a 60-day trial period that does not require a credit card and will automatically conclude at the end of the trial. This comprehensive approach not only enhances operational efficiency but also improves customer satisfaction by streamlining communication and service processes.
Description
Service-Intel offers a comprehensive software and CRM solution tailored for the auto repair sector. This innovative platform proactively detects service requirements, enabling accurate estimates and sales opportunities prior to vehicle drop-off—essentially functioning as a pre-inspection tool. By providing impartial recommendations based on a vehicle’s service history and daily mileage, it fosters both trust and increased sales among customers. Furthermore, SI's point-of-sale predictive reporting consistently surpasses client expectations through its exceptional accuracy in service management and transparency in sales processes. This ensures that automotive businesses can operate more efficiently while enhancing customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
ALLDATA
No
AutoShop
No
COSTAR
No
EasyRO
No
Epicor Integrated Service Estimator
No
FastTrak Auto Shop Manager
No
LANKAR PRO
No
MaxxTraxx
No
Mitchell 1
No
NAPA TRACS
No
Integrations
ALLDATA
Yes
AutoShop
Yes
COSTAR
Yes
EasyRO
Yes
Epicor Integrated Service Estimator
Yes
FastTrak Auto Shop Manager
Yes
LANKAR PRO
Yes
MaxxTraxx
Yes
Mitchell 1
Yes
NAPA TRACS
Yes
Pricing Details
EUR 89/month excl. VAT
The Starter plan is €89 per month plus VAT. The 60-day trial requires no credit card and ends automatically without starting a paid subscription. Invoicing and DATEV export are available from the Professional plan; online payments through Stripe are optional.
Free Trial
Yes
Free Version
No
Pricing Details
$99.00/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Abuzer Korkmaz AutoLibs
Country
Germany
Website
autolibs.de/werkstattsoftware
Vendor Details
Company Name
eAutoClub
Founded
2000
Country
United States
Website
service-intel.com
Product Features
Product Features
Auto Body
Accounting Management
No
Billing & Invoicing
No
Customer Database
No
Inventory Control
No
Labor Rates
No
Maintenance Scheduling
No
Parts Management
No
Payroll Management
No
Quotes / Estimates
No
Scheduling
No
Service History
No
VIN Decoder
No
Vehicle Tracking
No
Work Order Management
No
Auto Repair
Billing & Invoicing
No
CRM
Yes
Digital Vehicle Inspections (DVI)
No
Inventory Management
Yes
Labor Rates
No
Maintenance Scheduling
Yes
Parts Management
Yes
Quotes / Estimates
Yes
Service History
Yes
VIN Lookup
Yes
Vehicle Tracking
Yes
Work Order Management
Yes
Automotive CRM
Call Logging
No
Contact Management
No
Customer Support
No
Inventory Management
No
Lease Management
No
List Management
No
Marketing Automation
No
Product Catalog
No
Quotes / Proposals
No
Service Department Management
No
Showroom Management
No
Territory Management
No
Preventive Maintenance
Condition Monitoring
No
Inspection Management
No
Maintenance Scheduling
No
Mobile Access
No
Predictive Maintenance
No
Purchasing
No
Reminders
No
To-Do List
No
Vendor Management
No
Work Order Management
No
