Average Ratings 1 Rating

Total
ease
features
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The AutoExplorer100 series diagnostic devices serve as a comprehensive solution tailored for vehicle repair shops. In addition to providing Fault Codes and Live Sensor Monitoring, it supports a variety of special functions and programs that can be easily activated with a single click through its user-friendly diagnostic software. The intuitive interface eliminates the need for navigating through complicated menus, allowing communication with the vehicle to be established in mere seconds. Its analytical capabilities enable the graphical representation of real-time values, which is invaluable for retrieving critical data and assessing parameters across all vehicle subsystems. A range of specialized functions, such as recoding, adaptations, and basic settings, can also be accessed with just one click, ensuring that no manual input is necessary and that most processes are entirely automated. Furthermore, the AutoExplorer Diagnostics Series features Wi-Fi capabilities to enhance user convenience, while the AutoExplorer100 model also comes equipped with a USB cable interface, providing flexibility in connectivity options. This combination of advanced features makes the AutoExplorer100 an essential tool for efficient vehicle diagnostics and repairs.

Description

Service-oriented companies often suffer from disorganized and inefficient issue diagnostics, leading to unnecessary technician visits, excessive returns of parts, and a significant occurrence of "no fault found." The PTC Service Knowledge and Diagnostics solution offers a sophisticated approach with connected interactive diagnostics that not only automates the identification of issues but also facilitates remote diagnostics for smart, connected products (SCP) through an advanced knowledge base system. Stay informed about the latest developments from PTC and discover the innovative releases and future vision of Service Knowledge and Diagnostics (SKD). By implementing PTC's solutions, the automotive sector has seen a notable increase in service call and dispatch avoidance, exceeding 20 percent. Moreover, resolution times have improved dramatically, with reductions ranging from 20 to 75 percent, while enabling the instant sharing of innovative solutions. Additionally, diagnostic steps per call have been decreased by 40 percent, leading to lower service and warranty costs and significantly enhancing equipment uptime. These advancements underscore the transformative impact of employing PTC's diagnostic tools in service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

AVS Automotive

Country

Greece

Website

www.avsautomotive.com

Vendor Details

Company Name

PTC

Founded

1984

Country

United States

Website

www.ptc.com/en/products/service-knowledge-diagnostics

Product Features

Auto Body

Accounting Management No 
Billing & Invoicing No 
Customer Database No 
Inventory Control No 
Labor Rates No 
Maintenance Scheduling No 
Parts Management No 
Payroll Management No 
Quotes / Estimates No 
Scheduling No 
Service History Yes 
VIN Decoder No 
Vehicle Tracking No 
Work Order Management No 

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree No 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management No 
Self Service Portal No 

Work Instructions

Branding & Style Sheets No 
Content Management System No 
Drag and Drop No 
Dynamic Tags No 
Employee Feedback No 
Guide Approval Workflows No 
Media Editor No 
Multi-Brand Publishing No 
Rich Text Editor No 
SSO (SAML) No 
Translations No 
User Management No 
Version Control No 

Alternatives

Alternatives

JOY Reviews

JOY

DC Connected Car
Syvir Cloud Reviews

Syvir Cloud

SYVIR Technologies
Whoops SEO Labs Reviews

Whoops SEO Labs

巫普斯科技有限公司