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support

Description

An all-encompassing automotive software solution that is extensively utilized by numerous auto repair shops and tire retailers. This software offers a variety of features, including inventory management, comprehensive accounting, customer communication via mailouts, estimates and invoices generation, sales monitoring, and inventory oversight, among other functionalities. Renowned for its user-friendly design, it is considered one of the most accessible point of sale systems available. Our organization is well-versed in the demands of the automotive repair software sector, ensuring that the software effectively addresses those requirements. It is a fast and efficient application that enables users to create estimates and print invoices seamlessly from a single interface. Estimates are conveniently stored for future reference, allowing for easy retrieval and assessment. Users can modify estimates as needed, and these can also be printed as invoices or work orders when necessary. The program automatically calculates part and service costs, as well as the final invoice total, streamlining the process and eliminating the risk of manual calculation errors. Additionally, the inventory is dynamically updated to reflect the parts utilized for each transaction, enhancing overall operational efficiency and accuracy. This comprehensive approach not only saves time but also significantly improves the management of resources and customer interactions.

Description

WorkTracer is an affordable software solution designed for Windows, specifically tailored for small to medium-sized repair shops. Its user-friendly interface ensures that employees won't need extensive training; only a fundamental grasp of Windows is necessary for effective use. This simplicity makes it an ideal choice for businesses looking to streamline their operations without the burden of complex software training.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$25 per month
Free Trial No 
Free Version No 

Pricing Details

$280.00/one-time
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Palmer Products

Founded

1989

Country

United States

Website

www.autorepairboss.com

Vendor Details

Company Name

GrenSoft

Founded

1992

Country

United Kingdom

Website

www.grensoft.com/WorkTracer/

Product Features

Auto Body

Accounting Management Yes 
Billing & Invoicing Yes 
Customer Database Yes 
Inventory Control Yes 
Labor Rates No 
Maintenance Scheduling No 
Parts Management Yes 
Payroll Management Yes 
Quotes / Estimates No 
Scheduling Yes 
Service History Yes 
VIN Decoder No 
Vehicle Tracking Yes 
Work Order Management Yes 

Auto Repair

Billing & Invoicing No 
CRM Yes 
Digital Vehicle Inspections (DVI) No 
Inventory Management Yes 
Labor Rates No 
Maintenance Scheduling No 
Parts Management No 
Quotes / Estimates No 
Service History No 
VIN Lookup Yes 
Vehicle Tracking No 
Work Order Management No 

Product Features

Auto Repair

Billing & Invoicing Yes 
CRM Yes 
Digital Vehicle Inspections (DVI) No 
Inventory Management Yes 
Labor Rates Yes 
Maintenance Scheduling No 
Parts Management Yes 
Quotes / Estimates Yes 
Service History Yes 
VIN Lookup Yes 
Vehicle Tracking No 
Work Order Management Yes 

Repair Shop

Barcode Support Yes 
Billing & Invoicing Yes 
CRM Yes 
Intake Forms Yes 
Inventory Management Yes 
Parts Inventory Management No 
Point of Sale (POS) Yes 
Repair Tracking Yes 
Work Order Management Yes 

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