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Average Ratings 0 Ratings
Description
Authority Utility simplifies the process of generating invoices and collecting outstanding payments. By transitioning from manual processing to online payment systems, you can enhance employee efficiency and optimize resource allocation. With sophisticated proofing tools, the precision of your invoices will see a notable boost, and our adaptable printing solutions ensure that your customers receive the correct information promptly. Payments can be swiftly entered into the system, or you can take advantage of our integration options to fully automate the payment process using web payments, lockboxes, or direct debit methods. This allows you to dedicate less time to reporting, enabling you to concentrate on higher-level strategic objectives. Tailored reporting features permit you to glean important insights that can guide decisions aimed at improving services, lowering costs, and increasing overall productivity. Moreover, your residents will also reap the benefits, as they will find it easier and quicker to complete their utility payments. Ultimately, this streamlined approach not only enhances operational efficiency but also fosters a better experience for your customers.
Description
All-in-One Solution:
1. Automatically generates invoices with up-to-date payment statuses to gain control of all types of payments in a single place and track payment history.
2. A smart automatic notification system to avoid missing payments, using emails and at a chosen frequency to help ensure getting paid on time.
3. Includes tools to fully customize notifications to product branding, so customers will recognize emails at a glance.
4. Scale up locally or globally with a variety of payment gateway integrations.
5. The full brandability of the Self Service Portal, including a custom domain (C-NAME) for your customers to manage their subscriptions themselves and a ready-made signup page to activate subscriptions automatically.
6. Rainex's Self-Serve Portal can be viewed as a set of individual widgets, enabling real-time data display, user engagement, and streamlined access to key features and your services. These widgets are useful for guiding customers to perform specific actions.
7. The Tax Rules ensure tax compliance for your cross-border sales and provide a convenient tool for customizing taxes in your invoices.
8. Import existing customer and subscription data.
9. Customizable real-time dashboards.
API Access
Has API
No
API Access
Has API
Yes
Integrations
GetLeads
No
LiqPay
No
PayPal
No
Paystack
No
Stripe
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$99/month
Subscription management
Addons and charges
Credit Notes issuing
Notification management
Automatic payment retries
Multilingual
Payment Gateway integration
Customer Portal
ACH payment
Automatic Tax Definition
Analytic tools
Dedicated support
Addons and charges
Credit Notes issuing
Notification management
Automatic payment retries
Multilingual
Payment Gateway integration
Customer Portal
ACH payment
Automatic Tax Definition
Analytic tools
Dedicated support
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Civica
Founded
1980
Country
United States
Website
www.civica.com/en-us/container---product-pages/authority-utility/
Vendor Details
Company Name
Rainex
Founded
2022
Country
United States
Website
rainex.io
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
No
Fixed Asset Management
No
Inventory Management
No
License Issuance
No
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No
Payroll
401(k) Tracking
No
Attendance Management
No
Benefits Management
No
Check Printing
No
Compensation Management
No
Deductions Management
No
Direct Deposit
No
Multi-Country
No
Multi-State
No
Reporting/Analytics
No
Self Service Portal
No
Tax Compliance
No
Vacation / Leave Tracking
No
W-2 and 1099 Preparation
No
Wage Garnishment
No
Product Features
Recurring Billing
Customer Portal
Yes
Deferred Billing
Yes
Discount Management
Yes
Dunning Management
Yes
Invoice History
Yes
Multi-Currency
Yes
Multi-Period Recurring Billing
Yes
Payment Processing
Yes
Recurring Donations
Yes
Subscription Billing
Yes
Subscription Management
Cancellation Management
Yes
Discount / Coupon Management
Yes
Dunning Management
Yes
Enrollment Management
Yes
Product Catalog
Yes
Recurring Billing
Yes
Revenue Recognition
Yes
Revenue Recovery Tools
Yes
Self Service Portal
Yes
Subscription Plan Management
Yes
Tax Management
Yes
Trial Management
Yes
Usage Tracking/Analytics
Yes