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features
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support

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Description

Aurum, developed by Systech, stands as the premier software solution tailored for jewelers and watchmakers. Over the span of 25 years, it has secured a dominant position in the industry, catering to over 2000 clients throughout Europe. Drawing on more than two decades of expertise in the jewelry and watchmaking sectors, Aurum offers a distinctive approach to managing precious stones and metals, facilitating their use in production while handling multiple inventories. The system allows users to link each item with images, create real-time catalogs for retail stores, agents, or eCommerce platforms, and efficiently track sales and repairs. Its comprehensive nature combines software with essential hardware and consumables, solidifying Aurum's reputation as the preferred choice for industry professionals. This integrated solution not only enhances operational efficiency but also supports the evolving needs of jewelers and watchmakers in a competitive market.

Description

Suntech’s Next Generation Technology Solution suite plays a crucial role in facilitating successful Digital Transformation, significantly improving customer experiences throughout the entire value chain in the dynamic jewellery industry. The Suntech Digital Transformation Framework serves as a trusted industry guide that effectively integrates with diverse analytical applications, thereby boosting planning and forecasting abilities for jewellery enterprises. This framework is instrumental in helping organizations enhance process efficiency and standardization, leading to valuable business insights and ultimately a superior customer journey. Central to this transformation is the end consumer, who now engages with businesses through various digital and traditional touchpoints, all while expecting a seamless experience. In this multi-channel landscape, jewellers face the challenge of coordinating promotions through one platform, sales and billing via another, after-sales services through yet another, and addressing customer inquiries across separate systems. Consequently, the complexity of managing operations can overwhelm jewellers, highlighting the necessity for integrated solutions that streamline these processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$110 per user per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Systech

Founded

1994

Country

Italy

Website

www.aurum32.com/eng/

Vendor Details

Company Name

Suntech Business Solutions

Founded

2007

Country

United Arab Emirates

Website

www.suntech-global.com

Product Features

Jewelry Store Management

Appraisal Management Yes 
Commission Management Yes 
Consignments Yes 
Customer Purchase History Yes 
Jewelry Design No 
Marketing Management Yes 
Multi-Store Management Yes 
Pricing Management Yes 
Repair Tracking Yes 
Supplier Management Yes 
Wholesaler Management Yes 

Product Features

Jewelry Store Management

Appraisal Management No 
Commission Management Yes 
Consignments Yes 
Customer Purchase History No 
Jewelry Design No 
Marketing Management Yes 
Multi-Store Management Yes 
Pricing Management Yes 
Repair Tracking Yes 
Supplier Management Yes 
Wholesaler Management Yes 

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