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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Aurum, developed by Systech, stands as the premier software solution tailored for jewelers and watchmakers. Over the span of 25 years, it has secured a dominant position in the industry, catering to over 2000 clients throughout Europe. Drawing on more than two decades of expertise in the jewelry and watchmaking sectors, Aurum offers a distinctive approach to managing precious stones and metals, facilitating their use in production while handling multiple inventories. The system allows users to link each item with images, create real-time catalogs for retail stores, agents, or eCommerce platforms, and efficiently track sales and repairs. Its comprehensive nature combines software with essential hardware and consumables, solidifying Aurum's reputation as the preferred choice for industry professionals. This integrated solution not only enhances operational efficiency but also supports the evolving needs of jewelers and watchmakers in a competitive market.

Description

For jewelers in search of an intuitive and accessible CRM solution that can be utilized while on the move, Diamond Relations enables sales professionals to concentrate on selling rather than struggling with a complex system. This platform allows jewelry retailers to effortlessly monitor sales, oversee opportunities, and cultivate customer relationships. Essential for both single and multi-location stores, Diamond Relations CRM enhances opportunity management, empowering sales teams to finalize more transactions by documenting sales interactions, exchanging customer details, and tracking individual progress. By consolidating all customer data into one comprehensive system, Diamond Relations facilitates information sharing across the organization. Each opportunity includes critical details such as sales stage, estimated revenue, likelihood of closure, and other relevant metrics. Additionally, this vital information is prominently displayed on the sales teams' homepage dashboards, ensuring they have a current and comprehensive overview every time they log in. Overall, Diamond Relations stands out as an indispensable tool for jewelry businesses aiming to optimize their sales processes and improve customer engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$110 per user per month
Free Trial No 
Free Version Yes 

Pricing Details

$65 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Systech

Founded

1994

Country

Italy

Website

www.aurum32.com/eng/

Vendor Details

Company Name

Diamond Relations CRM

Website

www.diamondrelationscrm.com

Product Features

Jewelry Store Management

Appraisal Management Yes 
Commission Management Yes 
Consignments Yes 
Customer Purchase History Yes 
Jewelry Design No 
Marketing Management Yes 
Multi-Store Management Yes 
Pricing Management Yes 
Repair Tracking Yes 
Supplier Management Yes 
Wholesaler Management Yes 

Product Features

Jewelry Store Management

Appraisal Management No 
Commission Management No 
Consignments No 
Customer Purchase History No 
Jewelry Design No 
Marketing Management No 
Multi-Store Management No 
Pricing Management No 
Repair Tracking No 
Supplier Management No 
Wholesaler Management No 

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