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Description
Our comprehensive Image Processing Solution seamlessly integrates item POD and image capture along with Report Retrieval, Signature Card Verification, Aurora Document Imaging, and Electronic Merchant Deposits. Each component works together harmoniously, empowering users to access and view any image or transaction effortlessly. The system is designed to be intuitive, allowing for easy expansion with new features and enhancements. We aim to transform every bank employee into an effective Customer Service Representative with this system. Data is available immediately upon capture and balancing, enabling employees to investigate transactions that occurred just moments before, even prior to their transfer to the core system. This capability addresses customer inquiries such as whether a loan payment has been processed, if a deposit was received that day, or which specific checks accompanied a deposit. Any of these questions can be swiftly resolved with a simple click. Our software's features provide a significant competitive edge, including customizable reports that allow for the tracking of competitor checks flowing through your bank. Additionally, having real-time access to transaction details fosters a more responsive customer service environment.
Description
Enhance the banking journey for your clients by leveraging AI to enrich transaction data, creating captivating experiences that elevate customer satisfaction. By extracting more insights from transactions, you can significantly improve the overall banking experience for your customers. This also helps in lowering operational costs by minimizing chargebacks and reducing the volume of customer support inquiries. Each transaction can be paired with a clear brand name and a well-designed logo, ensuring customers can easily recognize their purchases. Automatic categorization of transaction data into 14 primary categories and numerous subcategories goes beyond standard MCCs, offering clients a more comprehensive view of their financial activities. Furthermore, gain access to valuable information from transactions, including the merchant's phone number, website, and detailed address information such as street, zip code, city, country, and GPS coordinates. Empower your customers to proactively analyze transactions and set blocks on specific merchants to further save costs and prevent chargebacks, ultimately fostering a more transparent and manageable banking relationship. By investing in these enhancements, banks can also strengthen customer loyalty through personalized and informed banking interactions.
API Access
Has API
No
API Access
Has API
Yes
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Computer Service Professionals
Website
auroradigitalbanking.com/community-banking-software-solutions/image-processing/
Vendor Details
Company Name
Triple
Founded
2021
Country
United Kingdom
Website
www.jointriple.com
Product Features
Banking
ATM Management
No
Compliance Tracking
Yes
Corporate Banking
Yes
Credit Card Management
Yes
Credit Union
No
Investment Banking
No
Multi-Branch
No
Online Banking
No
Private Banking
No
Retail Banking
No
Risk Management
No
Securities Management
No
Transaction Monitoring
No
Product Features
Banking
ATM Management
No
Compliance Tracking
No
Corporate Banking
No
Credit Card Management
No
Credit Union
No
Investment Banking
No
Multi-Branch
No
Online Banking
No
Private Banking
No
Retail Banking
No
Risk Management
No
Securities Management
No
Transaction Monitoring
No