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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our comprehensive Image Processing Solution seamlessly integrates item POD and image capture along with Report Retrieval, Signature Card Verification, Aurora Document Imaging, and Electronic Merchant Deposits. Each component works together harmoniously, empowering users to access and view any image or transaction effortlessly. The system is designed to be intuitive, allowing for easy expansion with new features and enhancements. We aim to transform every bank employee into an effective Customer Service Representative with this system. Data is available immediately upon capture and balancing, enabling employees to investigate transactions that occurred just moments before, even prior to their transfer to the core system. This capability addresses customer inquiries such as whether a loan payment has been processed, if a deposit was received that day, or which specific checks accompanied a deposit. Any of these questions can be swiftly resolved with a simple click. Our software's features provide a significant competitive edge, including customizable reports that allow for the tracking of competitor checks flowing through your bank. Additionally, having real-time access to transaction details fosters a more responsive customer service environment.

Description

Effective customer engagement relies heavily on a thorough, data-driven comprehension of business dynamics. The Mastercard Intelligence Center (MIC) serves as a user-friendly analytics platform designed for financial institutions, equipping them with valuable insights regarding their portfolio performance. With its capability for real-time analysis of continuously updated data, MIC empowers banks to make informed decisions backed by reliable analytics. Additionally, the platform offers tailored benchmarks for comparable card products that refresh weekly, helping issuers pinpoint areas for enhancement and recognize new opportunities for growth. Through MIC, financial institutions gain access to crucial datasets that are often difficult to obtain, including refined and enhanced merchant information, fraud metrics, authorization processes, and interchange data. Users can effortlessly analyze any key performance indicator (KPI) and have the flexibility to segment data by various factors such as merchant category, specific merchants, product types, timeframes, channels, and geographical regions, yielding detailed insights that drive strategic initiatives. Ultimately, the comprehensive features of MIC facilitate a deeper understanding of market trends, further enabling banks to stay ahead in a competitive landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Invoice Fly No 
VendingMetrics No 
bitsCrunch No 

Integrations

Invoice Fly Yes 
VendingMetrics Yes 
bitsCrunch Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Computer Service Professionals

Website

auroradigitalbanking.com/community-banking-software-solutions/image-processing/

Vendor Details

Company Name

Mastercard Data & Services

Founded

1966

Country

United States

Website

www.mastercardservices.com/en/solutions/mastercard-intelligence-center

Product Features

Banking

ATM Management No 
Compliance Tracking Yes 
Corporate Banking Yes 
Credit Card Management Yes 
Credit Union No 
Investment Banking No 
Multi-Branch No 
Online Banking No 
Private Banking No 
Retail Banking No 
Risk Management No 
Securities Management No 
Transaction Monitoring No 

Product Features

Banking

ATM Management No 
Compliance Tracking No 
Corporate Banking No 
Credit Card Management No 
Credit Union No 
Investment Banking No 
Multi-Branch No 
Online Banking No 
Private Banking No 
Retail Banking No 
Risk Management No 
Securities Management No 
Transaction Monitoring No 

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