Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Eliminate barriers and collaborate as a cohesive unit to deliver a seamless experience for your customers throughout their entire journey. Identify potential leads, plan the sales pipeline, automate associated tasks, and gather actionable insights to expedite deal closures. Develop tailored marketing campaigns, draw in and keep leads, engage with relevant context, and enhance the overall customer experience at scale. Address customer concerns and respond to inquiries through a unified collaborative platform, equipped with a comprehensive view of the customer journey. Create detailed reports to uncover patterns, trends, and areas for improvement, prioritize tasks, and implement an effective strategy for achieving customer success. Auro CRM leverages the capabilities of Suite CRM, a widely recognized open-source CRM solution available today. Rather than starting from scratch, we chose to integrate this robust CRM as a fundamental element of the Auro CRM platform, ensuring its effectiveness and reliability for users. By combining these resources, we aim to provide an unparalleled service that meets and exceeds customer expectations.
Description
Create seamless customer experiences by streamlining processes and enhancing interactions. X2CRM equips businesses with agility and authority through a fully integrated, secure, and customizable CRM suite. This enterprise-level solution encompasses Customer Relationship Management, Marketing Automation, and Workflow, addressing every dimension of customer engagement. By unifying these elements on a single, efficient platform, companies can eliminate data silos and elevate their customer relationships significantly. X2CRM offers over 20 modules for businesses to select from, all designed to work harmoniously together, providing a holistic view of the customer journey. You can tailor and automate every communication touchpoint, ensuring a consistent approach throughout the customer's experience, whether it’s via email, face-to-face interactions, website engagement, phone calls, events, chats, or other channels. Ultimately, X2CRM empowers organizations to forge deeper connections with their customers and enhance overall satisfaction.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Brainvire
Founded
2001
Country
United States
Website
www.aurocrm.com
Vendor Details
Company Name
X2Engine
Country
United States
Website
reference.x2crm.com
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No