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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Masterworks Community Engagement is Aurigo’s intelligent solution for modern public engagement and feedback management. It enables government organizations to gather, organize, and analyze constituent input from multiple channels in one centralized platform. AI-driven sentiment analysis automatically categorizes feedback by tone, emotion, and topic. This allows teams to quickly understand public perception without manual review. Interactive, map-based portals make it easier to present projects and collect location-specific comments. Outreach campaigns can extend across social media and multilingual channels to ensure inclusive participation. The platform helps reduce feedback processing time by up to 50%. Built-in compliance tools support federal, state, and local reporting requirements. Real-time dashboards reveal emerging trends and potential project risks early. Masterworks Community Engagement empowers agencies to respond proactively to community needs.

Description

Most people are unaware of the benefits you provide, as 90% lack knowledge about your contributions. Insights empowers organizations to engage their communities on a large scale. Establish essential priorities, acknowledge your successes, and receive the recognition you deserve. Utilize community advice and harness algorithms to transform responses into practical insights. Close feedback loops by providing personalized updates on your impact and sending notifications about ongoing progress. Instead of cluttered lists of milestones, present a streamlined website that showcases your primary objectives and significant outcomes. Everyone can monitor their specific interests, making it easier for you to understand what matters to your community. Allow goal leaders to gain recognition and encourage program leaders to share their advancements. Enhance performance management by sharing updates on social platforms and prominent websites. Receive monthly status reports from your program leaders detailing important actions and notable achievements. Ensure your participants feel comfortable by creating a subdomain and integrating widgets into your main site, fostering a more cohesive community experience. This approach not only enhances communication but also strengthens community ties, ultimately leading to greater collaboration and shared success.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aurigo Essentials Yes 
Aurigo Masterworks Yes 
Facebook Yes 
X (Twitter) Yes 

Integrations

Aurigo Essentials No 
Aurigo Masterworks No 
Facebook No 
X (Twitter) No 

Pricing Details

$99 per month *billed annually
Unlimited projects - Free trial of the app with all features for a duration of 30 days.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Aurigo Software Technologies

Founded

2003

Country

United States

Website

www.aurigo.com/products/community-engagement/

Vendor Details

Company Name

Insights.US

Founded

2010

Country

Israel

Website

www.insights.us

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Product Features

Community

Content Management Yes 
Content Moderation Yes 
Discussions / Forums Yes 
Event Management Yes 
Group Management Yes 
Ideation / Crowdsourcing Yes 
Member Directory Yes 
Membership Management Yes 
Social Media Management No 
Website Management No 
White Label No 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management Yes 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat No 
Video Content No 

Decision Support

Application Development No 
Budgeting & Forecasting No 
Data Analysis Yes 
Decision Tree Analysis Yes 
Monte Carlo Simulation No 
Performance Metrics No 
Rules-Based Workflow No 
Sensitivity Analysis No 
Thematic Mapping No 
Version Control No 

Idea Management

Activity Dashboard Yes 
Brainstorming Yes 
Collaboration Yes 
Creator Tracking No 
Idea Ranking Yes 
Project Tracking No 
Status Tracking No 

Innovation

Collaboration Yes 
Discussion Threads Yes 
Engagement Monitoring Yes 
Evaluation Workflow No 
Feedback Management Yes 
Gamification No 
Idea Ranking Yes 
Ideation / Crowdsourcing Yes 
Open Innovation No 
Polls / Voting No 
Trend Tracking No 

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