Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Masterworks Community Engagement is Aurigo’s intelligent solution for modern public engagement and feedback management. It enables government organizations to gather, organize, and analyze constituent input from multiple channels in one centralized platform. AI-driven sentiment analysis automatically categorizes feedback by tone, emotion, and topic. This allows teams to quickly understand public perception without manual review. Interactive, map-based portals make it easier to present projects and collect location-specific comments. Outreach campaigns can extend across social media and multilingual channels to ensure inclusive participation. The platform helps reduce feedback processing time by up to 50%. Built-in compliance tools support federal, state, and local reporting requirements. Real-time dashboards reveal emerging trends and potential project risks early. Masterworks Community Engagement empowers agencies to respond proactively to community needs.
Description
Fireside Federal serves as a robust constituent relationship management solution specifically tailored for Capitol Hill, equipping elected officials with tools to improve communication and foster engagement with their constituents. This platform boasts an automated mailroom powered by AI, which efficiently prioritizes incoming emails according to both content and urgency, while also offering suggested response templates to simplify the correspondence process. It retains comprehensive records of constituents, documenting all interactions and survey feedback, which allows for a complete understanding of each person's relationship with the office. Additionally, Fireside Federal features a user-friendly drag-and-drop editor for crafting newsletters, press releases, and SMS communications, along with audience targeting tools and mobile-friendly templates that enhance outreach effectiveness. Furthermore, the platform actively tracks remarks made by members during congressional hearings or floor sessions, ensuring that transcripts are uploaded within an hour, allowing staff to promptly access and reference important statements. By providing these innovative tools, Fireside Federal aims to strengthen the connection between elected officials and the communities they serve.
API Access
Has API
No
API Access
Has API
No
Integrations
Aurigo Essentials
Yes
Aurigo Masterworks
Yes
Facebook
Yes
X (Twitter)
Yes
Integrations
Aurigo Essentials
No
Aurigo Masterworks
No
Facebook
No
X (Twitter)
No
Pricing Details
$99 per month *billed annually
Unlimited projects - Free trial of the app with all features for a duration of 30 days.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Aurigo Software Technologies
Founded
2003
Country
United States
Website
www.aurigo.com/products/community-engagement/
Vendor Details
Company Name
Fireside
Founded
2001
Country
United States
Website
www.fireside21.com/products/fireside-federal/
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
No
Fixed Asset Management
No
Inventory Management
No
License Issuance
No
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No