Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Aurelius simplifies the process of collecting, analyzing, and deriving actionable insights from your research data, all while enabling seamless organization and sharing. With Aurelius, you can benefit from features such as highly accurate transcriptions, versatile note-taking and tagging systems, AI-driven keyword analysis, and the ability to extract key insights and generate recommendations. Additionally, it includes an automatic report generator, universal search capabilities, and the ability to create collections, while also offering integrations with Jira, Zoom, and Zapier. The platform supports single sign-on (SSO), advanced permissions for sharing, and accommodates unlimited users, transcriptions, projects, and data storage, all backed by exceptional customer support. By consolidating these tools into one platform, Aurelius empowers researchers to work more efficiently and effectively.
Description
Get insights into the most important touchpoints in the customer journey. Take the necessary actions to improve customer satisfaction. To identify potential bottlenecks and improve customer service, measure every interaction with customers. Measuring the willingness of customers and colleagues to recommend your products or services. Identify the most pressing issues and prioritize your actions. You can measure the ease of your product or service experience. Identify the frictions and make it easy. Customers feel different every step of their journey. It is not enough to get feedback once a month. You can identify the most affected touchpoints easily if you collect feedback after each transaction. You can use text analysis to analyze the open-ended feedback from that touchpoint and discover the reason behind friction.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Stackreaction
Yes
Zapier
Yes
Freshchat
No
HubSpot CRM
No
HubSpot Customer Platform
No
Intercom
No
Jira
Yes
Microsoft Outlook
No
Salesforce
No
Slack
No
Integrations
Stackreaction
Yes
Zapier
Yes
Freshchat
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Intercom
Yes
Jira
No
Microsoft Outlook
Yes
Salesforce
Yes
Slack
Yes
Pricing Details
$49.00/month
Every plan offers unlimited users and projects. You can pay monthly or yearly.
Free Trial
Yes
Free Version
No
Pricing Details
$99 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Aurelius
Founded
2015
Country
United States
Website
www.aureliuslab.com
Vendor Details
Company Name
SurveySensum
Founded
2018
Country
India
Website
www.surveysensum.com
Product Features
Market Research
Benchmarking
No
Compensation Management
No
Data Management
No
Email / Online
No
Face-to-Face
No
Panel Management
No
Paper-Based
No
Phone-Based
No
Sample Management
No
Statistical Analysis
No
Survey Management
No
Qualitative Data Analysis
Annotations
No
Collaboration
No
Data Visualization
No
Media Analytics
No
Mixed Methods Research
No
Multi-Language
No
Qualitative Comparative Analysis
No
Quantitative Content Analysis
No
Sentiment Analysis
No
Statistical Analysis
No
Text Analytics
No
User Research Analysis
No
UX
Animation
No
For Mobile
No
For Websites
No
Heatmaps
No
Prototyping
No
Screen Activity Recording
No
Unmoderated Testing
No
Usability Testing
Yes
User Journeys
No
User Research
Yes
Product Features
Customer Satisfaction
360 Degree Feedback
No
Analytics
No
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
No
Survey Management
No
Market Research
Benchmarking
No
Compensation Management
No
Data Management
No
Email / Online
No
Face-to-Face
No
Panel Management
No
Paper-Based
No
Phone-Based
No
Sample Management
No
Statistical Analysis
No
Survey Management
No
Survey
Custom Survey URLs
No
Data Analysis Tools
Yes
Email Marketing
No
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
No
Question Branching
No
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
No