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Description
Aurea Process delivers essential building blocks for business process management that are crucial for supporting intricate application environments, allowing you to design and evaluate multi-channel customer journeys. Customers engage through various channels, including web platforms, mobile devices, call centers, and physical retail locations. Each of these interactions involves navigating through layers of complex applications tailored to enhance their experience. By utilizing Aurea Process, your business process automation is equipped to adapt to and evolve with your changing infrastructure. This platform empowers you to craft the exact experiences that you want your customers to enjoy, which can then be seamlessly implemented across digital and physical touchpoints. Moreover, it fosters collaboration between IT and business teams, enabling them to work together towards achieving their objectives throughout every customer journey, whether driven by technology or personal interaction. This synergy between teams not only enhances efficiency but also improves customer satisfaction significantly.
Description
The module empowers process owners to oversee the entire lifecycle of business processes, from initial design through to testing. Users can create and visualize processes with the Process Modeler, an intuitive, web-based tool that eliminates the necessity for any technical coding knowledge. The Business Rules Engine facilitates the definition of rules governing processes, which can then be tested and validated through the Process Simulator, enabling a trial run of the system. All business rules related to the processes are consolidated within the Business Rules Engine, permitting process owners to adjust the business logic as needed without having to change the process itself. It represents the world’s first business platform designed on the principles of information search, collaboration, and security. This innovative system integrates cutting-edge Web 2.0 technologies, including search-as-you-type, community engagement tools, social networking features, collaboration capabilities, tagging options, and advanced functionalities like AI and Natural Language Processing, all aimed at delivering an enriched user experience. By combining these elements, the platform not only enhances usability but also fosters a more interactive and efficient environment for managing business processes.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aurea
Founded
2012
Country
United States
Website
www.aurea.com/library/process/
Vendor Details
Company Name
jSonic
Founded
2011
Website
jsonic.org
Product Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
Enterprise Service Bus (ESB)
Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging
Product Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management