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Description
Auralis AI is a cutting-edge platform aimed at transforming customer experiences via automation powered by artificial intelligence. This innovative solution allows businesses to optimize their support functions by managing routine tasks, providing round-the-clock assistance in various languages, and effortlessly fitting into current CRM and helpdesk frameworks. By decreasing response times and limiting human mistakes, Auralis AI significantly enhances operational efficiency and customer satisfaction. With its strong analytical capabilities and ongoing learning processes, the platform adjusts to the changing demands of customers, guaranteeing tailored and effective support. Consequently, Auralis AI stands out as an essential tool for companies looking to implement scalable and intelligent automation in their customer interactions, ultimately driving growth and loyalty.
Description
In Brief : Brainwave automates customer service and can resolve over 70% of inquiries. Our solution automates text based responses and actions.
❌ Problem
Support requests can be overwhelming, particularly for B2C/B2B SaaS companies, e-Commerce and Marketplaces, as well as FinTech firms. You probably have a growing number of support tickets. Your current bot, like Intercom or Zendesk only addresses 30% of issues, even after extensive training. This is a time-consuming and costly situation that leads to frustration and customer dropouts.
✨ Our Solution
Our Automated Answering Bot
- Increases your bot's efficiency by 2 to 3 times, increasing containment by 70 to 90%, by learning from your FAQs and website.
- Provides accurate answers to ensure customer satisfaction.
- More advanced than a simple search for embeddings in GPT. Our proprietary model automates, executes and collects actions such as collecting leads or booking meetings
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
ActiveCampaign
Brevo
Freshdesk
Gorgias
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
Intercom
Kayako
Mailchimp
Integrations
ActiveCampaign
Brevo
Freshdesk
Gorgias
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
Intercom
Kayako
Mailchimp
Pricing Details
$499 per month
Free Trial
Free Version
Pricing Details
$49/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Auralis AI
Founded
2022
Country
United States
Website
auralis.ai/
Vendor Details
Company Name
Brainwave AI Technologies
Founded
2023
Country
United Kingdom
Website
www.brainwave.so
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration