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Description
Enhance accuracy, boost productivity, and foster customer loyalty using a streamlined, data-oriented booking system designed to tackle the daily challenges encountered by front desk operations. Secure additional appointments and attract more clients through targeted text marketing strategies. Create highly specific marketing lists tailored to various guest attributes, available exclusively in Aura. Experience rapid, fully integrated messaging that includes permission settings and comprehensive usage analytics. Personalize confirmations, reminders, check-ins, review requests, retention messages, and more, ensuring a seamless communication process that uplifts your service. This innovative approach not only minimizes errors but also significantly enhances operational efficiency, paving the way for improved customer retention.
Description
Virtual Cloud Software is a comprehensive CRM solution that allows for a personalized experience tailored to your needs! You can share your narrative by responding to prompts in the VCS Wizard. In just moments, the Wizard configures your software on the Amazon EC2 Cloud Host in the manner you prefer. If you require any modifications, simply revisit the Wizard, make your changes, run tests, and keep refining until you're satisfied with the results. This offers the convenience of custom software without the hassle of coding or complex setups! All features are seamlessly integrated without the need for external applications, encompassing everything from online client bookings and self-service kiosk check-ins to guest dashboards, notes, history tracking, color-coded movements, shared sales tickets, point of sale functionalities, deductions, and the ability to pre-book future appointments. Each interaction is recorded as a transaction, allowing staff to contribute to the client’s experience using their paperless tablets, mobile devices, or laptops as clients navigate through the facility, ensuring a smooth operation that enhances service quality. This innovative approach not only simplifies management but also fosters a collaborative environment among staff members to elevate client satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
EvalExpert
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Aura Salonware
Founded
2017
Country
United States
Website
aurasalonware.com
Vendor Details
Company Name
Virtual Cloud Software
Founded
1986
Country
United States
Website
virtualcloudsoftware.net
Product Features
Salon
Appointment Management
No
Booth Rental
No
Client Profiles
Yes
Employee Management
Yes
Inventory Management
Yes
Loyalty Program
Yes
Multi-Location
Yes
Payroll Management
Yes
Point of Sale (POS)
Yes
Recurring Appointments
Yes
Product Features
Salon
Appointment Management
Yes
Booth Rental
Yes
Client Profiles
Yes
Employee Management
Yes
Inventory Management
Yes
Loyalty Program
Yes
Multi-Location
Yes
Payroll Management
Yes
Point of Sale (POS)
Yes
Recurring Appointments
No
