Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Augie serves as a digital ally for shippers, brokers, and carriers, engaging in calls, sending emails, logging into various systems, collaborating with others, escalating issues, and performing a multitude of tasks to ensure the successful completion of intricate assignments, allowing you to concentrate on decision-making, fostering relationships, negotiating more favorable rates, and expanding your business. By carrying out essential functions, Augie empowers your team to enhance productivity, manage proof of delivery collection, schedule load bookings, conduct check-in communications, track shipments, and perform necessary verifications. Following a customizable workflow, Augie utilizes emails, calls, chats, and system interactions with dispatchers and drivers to swiftly gather proof of delivery documentation, facilitating quicker invoicing with minimal interruptions. Augie is designed to align with your operational needs and corporate values by adhering to your standard operating procedures, workflows, and principles to effectively complete challenging tasks. Moreover, Augie systematically extracts and retains valuable insights from conversations, emails, and load notes, thereby creating a comprehensive knowledge repository that equips your organization with all the essential information required for seamless operations. This innovative approach not only streamlines processes but also enhances overall efficiency in your logistics operations.
Description
Lumivar is an innovative platform powered by artificial intelligence, specifically designed for the automotive sector, featuring smart agents that handle incoming calls, deliver immediate answers, and assist customers in ordering parts or booking services at any time of day. These intelligent agents streamline routine operations, guaranteeing that customers receive timely and precise information without enduring long hold times. Among its main offerings are round-the-clock call management, live inventory assessments, synchronization with customer relationship management systems, and intelligent call routing that ensures intricate issues are directed to the right personnel. Furthermore, Lumivar's agents are capable of autonomously scheduling service appointments for tasks such as oil changes or tire rotations, confirming parts availability during the conversation, and dispatching automated reminders to decrease the likelihood of no-shows. By effectively managing inquiries through all communication channels, Lumivar enables automotive businesses to improve customer satisfaction, reduce potential losses, and concentrate on their growth and innovation strategies while fostering a more efficient operational environment.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Teams
Yes
Facebook Messenger
No
Gmail
No
Google Calendar
No
Google Workspace
No
HubSpot CRM
No
Intercom
No
Microsoft Outlook
No
Salesforce
No
Slack
Yes
Integrations
Microsoft Teams
Yes
Facebook Messenger
Yes
Gmail
Yes
Google Calendar
Yes
Google Workspace
Yes
HubSpot CRM
Yes
Intercom
Yes
Microsoft Outlook
Yes
Salesforce
Yes
Slack
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Augment
Founded
2024
Country
United States
Website
www.goaugment.com
Vendor Details
Company Name
Lumivar
Country
Germany
Website
www.lumivar.com
Product Features
Logistics
3PL
No
Barcoding / RFID
No
CRM
No
Container Tracking
No
Cross Docking
No
Fleet Management
No
Inventory Management
No
Order Management
No
Purchasing
No
Scheduling
No
Shipping Management
No
Transportation Management
No