Average Ratings 2 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Wouldn't it be more enjoyable to shop with a virtual try-on feature? Let's face it, the virtual mirror technology offered by Auglio enhances both the shopping experience and customer satisfaction by allowing individuals to preview products in real-time prior to making a purchase. You can select from a wide array of virtualized products that can be effortlessly integrated into your platform. The Magic Mirror enables shoppers to experiment with a variety of decorative cosmetics, sunglasses, contact lenses, jewelry, and fashion accessories, all through the use of models, personal photos, or live webcam feeds. This innovative plugin is fully compatible with all eCommerce platforms, making it accessible for both large retailers and smaller online stores. Many businesses have noted a remarkable improvement in customer engagement, reporting over a 60% increase in conversion rates and a significant reduction in product returns after adopting the Magic Mirror technology. Ultimately, incorporating this feature not only elevates the shopping experience but also contributes to the overall success of online retail ventures.

Description

Shoppers abandon their carts for a limited number of reasons, and utilizing live chat can effectively address concerns related to pricing—customers frequently check prices, so engaging them in conversation can foster trust and encourage purchases. Additionally, customers often engage in window shopping, seeking information on available colors and sizes, while checkout complications can deter them from completing a sale; thus, providing assistance during the checkout process is crucial. Offering discounts through chat can also entice potential buyers, giving them an extra nudge toward making a purchase. To grasp the significance of these points, think back to your last experience with live chat; perhaps you were shopping or needed support with a service. Live chat is often more convenient than enduring long hold times on the phone, as it provides immediate responses and enhances overall customer satisfaction. Ultimately, making it simple and efficient for customers to connect can lead to increased sales and loyalty.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Drupal Yes 
Magento Yes 
P2 for WordPress Yes 
PrestaShop Yes 
Shopify Yes 
Shoptet Yes 
Tray Corp Yes 
Wix Yes 
WooCommerce Yes 
WordPress Yes 

Integrations

Drupal No 
Magento No 
P2 for WordPress No 
PrestaShop No 
Shopify No 
Shoptet No 
Tray Corp No 
Wix No 
WooCommerce No 
WordPress No 

Pricing Details

$119 per month
Free Trial Yes 
Free Version No 

Pricing Details

$ 97 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Auglio

Country

Slovakia

Website

auglio.com

Vendor Details

Company Name

Rhino Support

Founded

2010

Country

United States

Website

www.rhinosupport.com/newchat/RS-tour/help-desk2.php

Product Features

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing No 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base No 
Known Issue Management No 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Alternatives

Alternatives

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