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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

AuditOnline streamlines the transition from traditional paper-based auditing methods to a cutting-edge cloud-based platform tailored for your audit functions, effectively addressing all essential elements necessary for meeting internal and external audit standards related to CQC compliance, quality assurance, and more. By maximizing the use of current technology such as smartphones and tablets, this solution liberates auditors and managers from their desks, enabling them to conduct audits on-site, which not only conserves precious time but also enhances the frequency and precision of audits. Furthermore, any identified non-compliances automatically trigger the creation of template Action Plans that are promptly assigned to the relevant personnel overseeing that specific audit area. These Action Plans are subsequently populated with the necessary information and can be reassigned to the appropriate individual or department if needed. Upon completion of the designated tasks, the Action Plan is marked as closed, while comprehensive reports are generated to ensure thorough centralized oversight, thereby contributing to overall efficiency and effectiveness in audit operations. This holistic approach not only improves compliance but also fosters a culture of continuous improvement within the organization.

Description

Since its launch in 1993, TENA’s SECONDLOOK Audit Software has consistently adapted to meet the growing complexities of the mortgage quality control landscape. This robust tool is not only customizable and scalable but also cost-effective, packed with thousands of prewritten inquiries to ensure compliance with federal laws, state regulations, and various agency lending or servicing standards. Whether you are engaged in lending, servicing, or both, SECONDLOOK Audit Software simplifies your quality control operations with user-friendly tools designed to effectively manage your portfolio. The collaborative efforts of TENA’s Legal Team, Rules and Compliance Group, and Internal QA Team ensure that all products and services remain aligned with the latest agency standards. Ongoing monitoring and analysis of statutory and regulatory changes, along with relevant interpretations, bulletins, and memoranda, guarantee that the software stays up-to-date. Any modifications that impact residential lending and servicing requirements are promptly integrated into the updates of the audit questions, ensuring users are always informed and compliant. This adaptability positions SECONDLOOK Audit Software as a vital resource for professionals navigating the intricate world of mortgage quality control.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$10 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Doc-works

Founded

2004

Country

United Kingdom

Website

www.doc-works.co.uk

Vendor Details

Company Name

TENA Companies

Founded

1982

Country

United States

Website

www.tenaco.com/secondlook-software/

Product Features

Audit

Alerts / Notifications No 
Audit Planning No 
Compliance Management Yes 
Dashboard Yes 
Exceptions Management Yes 
Forms Management No 
Issue Management Yes 
Mobile Access No 
Multi-Year Planning Yes 
Risk Assessment Yes 
Workflow Management Yes 

Product Features

Audit

Alerts / Notifications No 
Audit Planning No 
Compliance Management No 
Dashboard No 
Exceptions Management No 
Forms Management No 
Issue Management No 
Mobile Access No 
Multi-Year Planning No 
Risk Assessment No 
Workflow Management No 

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