Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Transform your auditing procedures through comprehensive digital automation, allowing you to minimize paperwork while concentrating on ongoing enhancements. Our audit solutions cater to inspectors and field teams across diverse locations, streamlining inspection workflows and elevating the quality of audits and inspections. Utilize our workflow engine and audit automation tools to effectively monitor performance and track progress. Get started rapidly with tailored checklists and workflows that suit your specific needs. By automating all aspects of assignments, reporting, and audit management, audit.io serves as an all-encompassing digital platform that enhances physical audit automation, boosts productivity, and prepares you for future growth throughout your compliance journey. Conduct audits entirely from your mobile device, whether it be a smartphone or tablet, eliminating the need for cumbersome spreadsheets, emails, and paperwork. Design and personalize checklists that reflect your operational excellence standards in just minutes, and establish audit schedules while automatically assigning tasks to various team members in the field. This new approach not only streamlines your processes but also equips your team to respond swiftly to changing compliance demands.

Description

Csmart Telco CRM is a versatile, cloud-based solution designed to assist telecommunications companies—such as MNOs, MVNOs, MVNEs, FTTx, and enterprise connectivity providers—in streamlining the entire customer journey. This platform consolidates customer information from the lead-to-bill process, automates various workflows including sales, CPQ, orders, and notifications, and leverages AI for efficient ticketing and assignment, leading to quicker issue resolution. Notable features include: - A comprehensive product catalogue that allows for flexible bundling - Detailed tracking of accounts, orders, and customer lifecycles - Tailored workflows along with real-time reporting capabilities - Automatic case assignments and approval processes - Multi-channel communication for notifications - Strategies for managing churn and implementing loyalty initiatives By adhering to TM Forum ODA standards and utilizing Open APIs, Csmart Telco CRM not only enhances sales performance but also reduces time to market, improves customer satisfaction, and strengthens customer retention, all while ensuring secure, role-based access for users. This comprehensive approach makes it a crucial tool for telecom operators aiming to elevate their service delivery and customer engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon S3 Yes 
Cisco Webex Yes 
Discord Yes 
Equifax BusinessConnect Yes 
Freshdesk Yes 
Google Maps Yes 
Google Tasks Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Jira Yes 
Mailchimp Yes 
Oracle Fusion Cloud ERP Yes 
SAP ERP Yes 
Salesforce Yes 
ServiceNow Yes 
Slack Yes 
Twilio Yes 
WhatsApp Yes 
Zendesk Yes 
Zoom Yes 

Integrations

Amazon S3 No 
Cisco Webex No 
Discord No 
Equifax BusinessConnect No 
Freshdesk No 
Google Maps No 
Google Tasks No 
HubSpot CRM No 
HubSpot Customer Platform No 
Jira No 
Mailchimp No 
Oracle Fusion Cloud ERP No 
SAP ERP No 
Salesforce No 
ServiceNow No 
Slack No 
Twilio No 
WhatsApp No 
Zendesk No 
Zoom No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

Custom
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Hooper

Country

United States

Website

www.hooperlabs.com/audit-io

Vendor Details

Company Name

Covalense Digital Solutions

Founded

2006

Country

India

Website

covalensedigital.com

Product Features

Audit

Alerts / Notifications No 
Audit Planning No 
Compliance Management No 
Dashboard No 
Exceptions Management No 
Forms Management No 
Issue Management No 
Mobile Access No 
Multi-Year Planning No 
Risk Assessment No 
Workflow Management No 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Alternatives

Pro-Inspector Reviews

Pro-Inspector

Mayvel Technologies Private Limited

Alternatives

Csmart CPQ Reviews

Csmart CPQ

Covalense Digital Solutions
Csmart Network API Enablement Platform Reviews

Csmart Network API Enablement Platform

Covalense Digital Solutions
eAuditor Audits & Inspections Reviews

eAuditor Audits & Inspections

Lyons Information Systems
Csmart Customer Value Management (CVM) Reviews

Csmart Customer Value Management (CVM)

Covalense Digital Solutions
The CHECKER Reviews

The CHECKER

DEVTRA
Csmart Campaign Management System Reviews

Csmart Campaign Management System

Covalense Digital Solutions
Audit Now Reviews

Audit Now

Patika Global Technology