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ease
features
design
support

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Description

Digital transformation in the realm of communication and collaboration solutions is vital for modern enterprises. By harnessing the concepts of Software-Defined Networking (SDN), AudioCodes has developed the Software-Defined Voice Network (SDvN), which serves as an open solution aimed at assisting large organizations in their digital transformation journey. This innovative platform simplifies voice network operations and enhances the efficiency of call routing. It accomplishes this by integrating various communications silos, enabling connectivity with SIP trunk services, and optimizing call routing through the use of the corporate IP network. Additionally, SDvN combines AudioCodes' session border controllers (SBCs) with comprehensive end-to-end call routing, policy management, user management, and tools for managing voice networks. As a result, businesses can establish a unified network that seamlessly integrates both on-premises and cloud-based communication solutions, eliminating the need to overhaul existing systems. This flexibility ensures that enterprises can modernize their communication infrastructure while maintaining their current investments.

Description

Our comprehensive portfolio of unified communication and collaboration (UCC), solutions will help you grow your business, increase productivity, and maximize efficiency all at once. They seamlessly integrate with existing systems and transform your user experience. Our unified communication solutions make it easy to connect, communicate, and collaborate with customers and employees worldwide via video, web, or audio conferencing. With Tata Communications' unified communication services, you can dramatically improve customer experience and loyalty. Unifying conferencing and leveraging Global SIP Trunk for IP telephony, and improving efficiency across your business will help you to improve productivity and reduce telephony costs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Axon Data Governance
Ayla IoT Platform
Azure Marketplace
Brekeke CCS
Chatbot Builder AI
Check Point IPS
Check Point Infinity
Cisco Kinetic
Cisco Prime Network
Cocohub
FADEL ARC
GlobalDots
IBM Cloud Direct Link
Infor CloudSuite Fashion
Infor Talent Science
Io-Tahoe
Oreka TR
Pareteum Experience Cloud
SymphonyAI Apex

Integrations

Axon Data Governance
Ayla IoT Platform
Azure Marketplace
Brekeke CCS
Chatbot Builder AI
Check Point IPS
Check Point Infinity
Cisco Kinetic
Cisco Prime Network
Cocohub
FADEL ARC
GlobalDots
IBM Cloud Direct Link
Infor CloudSuite Fashion
Infor Talent Science
Io-Tahoe
Oreka TR
Pareteum Experience Cloud
SymphonyAI Apex

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AudioCodes

Founded

1993

Country

Israel

Website

www.audiocodes.com/solutions-products/solutions/software-defined-voice-network-digital-transformation

Vendor Details

Company Name

Tata Communications

Founded

1986

Country

India

Website

www.tatacommunications.com

Product Features

Product Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

SD-WAN

Application Delivery Control
Centralized Orchestration
Dynamic Path Selection
Multi-Cloud Management
Policy-based Management
VPN
WAN Optimization
Zero-Touch Provisioning

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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