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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Capture the audio from any application on your device, whether it's VoIP calls made via Skype, web streams through Safari, or various other sources. You can also record sounds from hardware like microphones and mixers seamlessly. With this tool, you have the capability to grab all the audio playing on your Mac simultaneously! If there's sound coming through your speakers, this application can record it. Simply designate any application as your audio source in the program, and click the record button to start saving its audio output! Additionally, it can capture sound from various input devices such as mixers and microphones. By utilizing the System Audio source, you can effortlessly record everything that your Mac plays at once. There's a vast selection of streaming audio available online, and this application enables you to save it for later enjoyment. Effortlessly record conversations from platforms like Skype, FaceTime, Google Talk, or any other VoIP application. With customizable sources and recording settings, podcasters gain unprecedented control and versatility. If you're struggling with tiny laptop speakers, the Volume Overdrive feature allows you to amplify your audio so that you can enjoy a better listening experience. This makes it easier than ever to ensure you don’t miss out on any important details in your recordings.

Description

Clarity Connect is a solution that is specifically designed for use with Skype for Business, ensuring seamless integration without the need for extra software installations. Agents and supervisors can simply launch their web browser to begin utilizing its features effortlessly. This platform does not interfere with the existing Skype for Business infrastructure or call management, while still leveraging its unified communications and collaboration tools, all while maintaining the high voice quality and dependability associated with Skype for Business. As a cloud-based solution, Clarity Connect allows organizations to set up a contact center that operates alongside their on-premises Skype for Business setup. Furthermore, it eliminates the need for additional on-site infrastructure or software clients, leading to lower costs and enhanced operational efficiency. Tailored by Perficient, Clarity Connect is capable of scaling to address the complex needs of geographically dispersed contact centers, all without the burden of expensive hardware or the necessity for specialized operational personnel. This flexibility makes it an ideal choice for businesses looking to optimize their communication strategies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Connect No 
FaceTime Yes 
Facebook Yes 
Google Chat Yes 
HCL MyXalytics No 
Safari Yes 
Salesforce No 
Shoutcast Yes 
Skype Yes 
Twitch Yes 
VoiceBase No 
YouTube Yes 

Integrations

Amazon Connect Yes 
FaceTime No 
Facebook No 
Google Chat No 
HCL MyXalytics Yes 
Safari No 
Salesforce Yes 
Shoutcast No 
Skype No 
Twitch No 
VoiceBase Yes 
YouTube No 

Pricing Details

$59 one-time payment
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Rogue Amoeba

Country

United States

Website

rogueamoeba.com/audiohijack/

Vendor Details

Company Name

Perficient

Founded

1994

Country

United States

Website

www.perficient.com/what-we-do/platforms-and-technology/clarity-connect

Product Features

Product Features

Call Center

Blended Call Center No 
Call Logging Yes 
Call Recording Yes 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Alternatives

Alternatives

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