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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Außendienstapp serves as a comprehensive field service management solution tailored specifically for food and beverage brands, manufacturers of consumer goods, and independent sales agencies in the retail sector. This innovative software streamlines the processes of visit documentation, photo record-keeping, and team activity monitoring, effectively replacing outdated methods such as WhatsApp, Excel, and traditional paper forms. With the ability for managers to create personalized report templates that include checkboxes, rating scales, dropdown options, and photo uploads, the platform enhances reporting efficiency. The user-friendly dashboard provides a real-time overview of team activities, completed reports, and upcoming visits, while territories are allocated automatically based on postal codes. Field representatives can generate organized visit reports directly from their mobile devices, incorporating photos and detailed notes regarding store visits, shelf displays, product placements, and pricing information. All data syncs seamlessly to the manager dashboard, ensuring that information is always up to date. Remarkably, no IT department is necessary, allowing teams to get started in under five minutes. The system accommodates both employed field representatives and independent sales agents within a single platform, and it comes pre-configured to work with major retail chains in Germany. Additionally, the app is hosted on German servers and adheres to GDPR regulations, ensuring compliance and data security.

Description

Raslak Hub is a field service application developed within a genuine renovation company in Finland, and it has now expanded its usage to various small service teams. The platform allows crew members to log their working hours and photos directly onto the job via their mobile devices. Before invoicing, the recorded hours undergo an approval process, while any additional work is verified and signed by the client on the phone, ensuring it is accurately itemized on the invoice. All quotes, jobs, and invoices utilize the same set of data, eliminating the need for retyping. Clients can monitor scheduled visits, photos, and invoices through their own dedicated portal. Additionally, the Rax AI assistant is capable of drafting quotes based on job photos and addressing inquiries such as identifying overdue invoices. The software seamlessly integrates with accounting and e-invoicing tools. It caters to a variety of sectors, including renovation and construction, painting, HVAC and plumbing, electrical services, property maintenance, cleaning, landscaping, AV/IT, and security installation. The pricing structure is set at EUR 69 per month plus VAT, with an additional fee of EUR 22 per month for each extra field user, and there is no setup fee involved, along with a complimentary 14-day trial for new users. This combination of features and affordable pricing makes Raslak Hub an appealing choice for small service teams looking for efficiency and ease of use.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

€39 per month
Free Trial Yes 
Free Version No 

Pricing Details

EUR 69/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Außendienstapp

Founded

2026

Country

Germany

Website

www.aussendienstapp.de

Vendor Details

Company Name

Raslak Oy

Founded

2024

Country

Finland

Website

raslak.works/hub/en/

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

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