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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Außendienstapp serves as a comprehensive field service management solution tailored specifically for food and beverage brands, manufacturers of consumer goods, and independent sales agencies in the retail sector. This innovative software streamlines the processes of visit documentation, photo record-keeping, and team activity monitoring, effectively replacing outdated methods such as WhatsApp, Excel, and traditional paper forms. With the ability for managers to create personalized report templates that include checkboxes, rating scales, dropdown options, and photo uploads, the platform enhances reporting efficiency. The user-friendly dashboard provides a real-time overview of team activities, completed reports, and upcoming visits, while territories are allocated automatically based on postal codes. Field representatives can generate organized visit reports directly from their mobile devices, incorporating photos and detailed notes regarding store visits, shelf displays, product placements, and pricing information. All data syncs seamlessly to the manager dashboard, ensuring that information is always up to date. Remarkably, no IT department is necessary, allowing teams to get started in under five minutes. The system accommodates both employed field representatives and independent sales agents within a single platform, and it comes pre-configured to work with major retail chains in Germany. Additionally, the app is hosted on German servers and adheres to GDPR regulations, ensuring compliance and data security.

Description

Alibaba Cloud's advanced technologies and optimal practices are seamlessly incorporated into the Cloud Electronic Shelf Label (ESL) system, aiming to enhance the operational and management efficiency of retailers in the new retail landscape. By offering real-time price updates and adaptable templates based on specific usage scenarios, CloudESL can showcase a variety of crucial information, including current inventory levels, product details, order statuses, display content, and QR codes. Furthermore, the system employs LED notifications to alert retailers about promotional events, items that are out of stock, and the process of picking items. With a centralized approach, CloudESL simplifies the management of product details, pricing strategies, promotional campaigns, store layouts, roles, and access permissions. This innovative solution also encompasses centralized operations and maintenance (O&M), alleviating stores from the burden of additional IT-related tasks. Additionally, CloudESL enhances value through services like display management, category optimization, intelligent picking, and dynamic pricing adjustments, ultimately driving better retail performance and customer satisfaction. By integrating these features, retailers can streamline their processes and better engage with their customers.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Alibaba Cloud No 

Integrations

Alibaba Cloud Yes 

Pricing Details

€39 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Außendienstapp

Founded

2026

Country

Germany

Website

www.aussendienstapp.de

Vendor Details

Company Name

Alibaba Cloud

Founded

2008

Country

China

Website

www.alibabacloud.com/product/cloudesl

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Product Features

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