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Average Ratings 10 Ratings

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ease
features
design
support

Description

AtroCore is a versatile open-source Data Platform and Master Data Management (MDM) solution tailored to businesses of all sizes. With comprehensive features like configurable entities, layouts, and access controls, it streamlines data management processes across various departments, from sales to support. Beyond standard MDM functions, AtroCore offers seamless integration with third-party systems, business process management, management of reference and product data, files, digital assets, and more. Its modern, user-friendly interface, coupled with unlimited user access, fosters efficient collaboration and enhances productivity. All of that comes with low implementation costs, rapid time-to-market, and long-term support. AtroCore is the ideal choice for businesses seeking flexible, scalable data management solutions.

Description

LiveChat is the fastest and most efficient way to assist customers. LiveChat is a top-rated live chat and help desk software for businesses. It transforms teams into customer service superstars through its simple and intuitive applications. LiveChat offers a wide variety of add-on modules to support sales and marketing automation, as well as integrations with third party customer relationship management (CRM).

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BigCommerce
Magento
PrestaShop
Shopify
WooCommerce
ChatBot
Infraon Helpdesk
Kommo
Mailigen
OTTO
Pipedrive
Shift
Shoplo
Strategy Overview
Teamstack
VEVS Car Rental Software
Weebly
WhatConverts
Zoho CRM
Zoho Flow

Integrations

BigCommerce
Magento
PrestaShop
Shopify
WooCommerce
ChatBot
Infraon Helpdesk
Kommo
Mailigen
OTTO
Pipedrive
Shift
Shoplo
Strategy Overview
Teamstack
VEVS Car Rental Software
Weebly
WhatConverts
Zoho CRM
Zoho Flow

Pricing Details

0/EUR per month
Free Trial
Free Version

Pricing Details

$16.00 per agent per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AtroCore GmbH

Founded

2020

Country

Germany

Website

atrocore.com

Vendor Details

Company Name

LiveChat Software

Founded

2002

Country

United States

Website

www.livechat.com

Product Features

Data Management

Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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