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Average Ratings 0 Ratings
Description
Atonom is an AI employee platform that allows businesses to hire Cloud Employees for support, recruiting, customer success, sales, reception, and event operations. Each AI Employee has a name, role, personality, goals, memory, communication channels, and integrations designed to help it own real work inside a business. The platform includes AI teammates such as Miles for customer support, Reece for recruiting, Sofia for customer success, and Zoey for sales development. Miles can resolve common support issues instantly, escalate complex cases, and help customers receive answers faster. Atonom supports communication across web chat, web voice, SMS, email, calls, Slack, and additional business channels. Its integrations connect with existing systems so companies can customize workflows and drive results without replacing their current tools. The platform uses company knowledge, shared memory, and workflow history so AI Employees can learn the business and improve over time. Enterprise-grade governance includes SOC 2 Type 2 compliance, HIPAA compliance, data encryption, strict agent guardrails, and accountability for AI actions. By combining AI employees, role-based automation, memory, multichannel communication, integrations, workflow customization, and security controls, Atonom helps companies scale outcomes instead of headcount.
Description
Collaborative Teams' Social Inbox. Consolidate all customer notifications and support inquiries into a single platform. Use Juphy to communicate with your colleagues, ensuring that you provide the quickest solutions to your customers across various communication channels. Say goodbye to the hassle of constant logins and logouts! By managing all customer interactions in real time, you can significantly enhance the efficiency of your support operations. With just a click, you can respond swiftly to direct messages, mentions, reviews, and comments through Juphy's intuitive dashboard. A major factor contributing to delays in customer support is ineffective internal communication, which can increase ticket resolution times by an average of four hours when using email. Enhance collaboration on support tickets with tools like Slack. Formulate your support team, establish roles and permissions, and engage in real-time discussions on incoming messages or tickets to streamline your workflow. This approach not only improves response times but also fosters a more cohesive team environment.
API Access
Has API
Yes
API Access
Has API
No
Integrations
6sense
Yes
Axis LMS
Yes
Domo
Yes
Eloqua
Yes
Fibbler
Yes
GoTo Meeting
Yes
Google Analytics
Yes
Google Calendar
Yes
Google Cloud Platform
Yes
HelpDocs
Yes
Integrations
6sense
No
Axis LMS
No
Domo
No
Eloqua
No
Fibbler
No
GoTo Meeting
No
Google Analytics
No
Google Calendar
No
Google Cloud Platform
No
HelpDocs
No
Pricing Details
$749 per month
Free Trial
No
Free Version
No
Pricing Details
$39 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Atonom
Founded
2018
Country
United States
Website
atonom.ai/
Vendor Details
Company Name
Juphy
Founded
2018
Country
Turkey
Website
www.juphy.com
Product Features
Product Features
Social Media Management
Automated Publishing
No
Brand Tracking
Yes
Content Management
No
Customer Engagement
Yes
Multi-Account Management
Yes
Multi-User Collaboration
Yes
Post Scheduling
No
Reporting/Analytics
Yes
Social Media Monitoring
Yes