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Average Ratings 17 Ratings

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support

Description

As a business leader, you know that managing HR can feel like navigating an uncharted wilderness. That’s why for over a decade Citation Canada, formerly HRdownloads, has blazed trails for Canadian businesses through the difficult, ever-changing world of compliance, regulation, and employee management. We’re equipped with the advice, content, and technology (Atlas) you need to overcome any HR or health and safety challenges that cross your path, so think of us as a guide towards a smoother, simpler future: the future your business deserves.

Description

VoIP.ms is a Canadian voice-over-internet protocol (VoIP) bring-your-own-device provider headquartered in Canada with over 80,000 customers. VoIP.ms offers a wide range of standard telephony features as well as enhanced communication features that simplify both residential and business communications. It offers free porting to the USA and Canada for local and toll-free DIDs. Outgoing calls can be terminated in more than 125 countries.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$699/year
Start an HRdownloads annual membership for as little as $699/CAD/year.
Free Trial No 
Free Version No 

Pricing Details

$1.10 month per DID
Incoming Calls starting at: $0.009 min and Outgoing calls starting at: $0.01 min in USA
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Citation Canada

Founded

2008

Country

Canada

Website

www.citationcanada.com

Vendor Details

Company Name

VoIP.ms

Founded

2007

Country

Canada

Website

voip.ms

Product Features

Attendance Tracking

Absence Management No 
Calendar Management No 
Employee Scheduling No 
Employee Time Clock No 
FMLA Tracking No 
Overtime Tracking No 
Reporting/Analytics No 
Self Service Portal No 
Time Tracking No 
Timesheets No 
Vacation / Leave Tracking No 

Compensation Management

Bonus Management No 
Compensation Assessment No 
Compensation Calculation No 
Compensation Plan Modeling No 
Compensation Statements No 
Employee Reward Programs No 
Incentive Programs No 
Organizational Charting No 
Salary Planning No 

Human Resources

360 Degree Feedback No 
Applicant Tracking No 
Attendance Management Yes 
Benefits Management No 
Career Development Planning No 
Compensation Management Yes 
Compliance Management Yes 
Employee Database Yes 
Employee Lifecycle Management Yes 
Onboarding Yes 
Payroll Management No 
Performance Management Yes 
Recruiting Management No 
Self Service Portal Yes 
Succession Planning Yes 
Time & Attendance Management Yes 
Time Off Management Yes 
Timesheets Yes 
Training Management Yes 

Onboarding

Course Management No 
Document Management No 
E-Verify / I-9 Forms No 
Electronic Forms No 
Electronic Signature No 
Employee Handbook No 
Employee Portal No 
File Management No 
Job Description Management No 
Orientation Management No 
Self Service Portal No 
Task Management No 
Tax Forms No 
Training Management No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access No 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications No 
Voice Quality Enhancement No 

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