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Description
Atlas DX is a comprehensive cloud platform that powers the sales, service, and retention marketing strategies of Affinitiv for the automotive sector. This all-in-one, fully integrated solution leverages predictive intelligence to encourage first-time purchases, repeat business, and enduring loyalty, thus boosting performance for both OEMs and dealerships. With Atlas DX, clients can enhance consumer engagement through hyper-personalized messaging across various channels, including online, offline, and face-to-face interactions, utilizing Affinitiv's unique 360-degree insight into automotive consumers and their vehicles. This cohesive and integrated approach allows dealers to utilize a single platform to connect with consumers via their chosen communication channels and conveniently arrange service appointments directly from marketing messages. By optimizing marketing initiatives for both dealers and OEMs, Atlas DX significantly improves the overall experience for consumers. It empowers businesses to deliver consistent, innovative, and unified messages tailored to the right audience based on detailed demographic, behavioral, and psychographic insights, ultimately fostering deeper connections with consumers. This level of personalization not only enhances the effectiveness of marketing but also encourages consumer loyalty and satisfaction.
Description
CDK provides a unified, SOC 2-compliant dealership software solutions designed to simplify dealership operations, improve profitability and create a better customer experience across every department. Instead of relying on disconnected tools for Sales, Service, Inventory and Accounting, CDK brings everything together in one place through the CDK Dealership Xperience Platform.
CDK offers six connected suites inside the Dealership Xperience Platform, each one solving for a specific area of dealership operations:
• Foundations Suite: Ideal for enterprise and multistore dealers, this suite delivers advanced Accounting, DMS functionality, centralized management and CDK SimplePay for smooth deal workflows.
• Fundamentals Suite: Created for independent dealerships and smaller franchise operations, the Fundamentals Suite offers streamlined core tools with the same data connectivity as the Foundations Suite.
• Vehicle Inventory Suite: Uses AI and real-time market insights to help dealers source, price and manage inventory more effectively and profitably.
• Modern Retail Suite: Combines CRM, Digital Retailing and F&I workflows so customers can start buying online and complete the process in the dealership without rework.
• Fixed Operations Suite: Supports Service and Parts departments with communication tools like video and texting, accurate estimates and to-the-penny Service pricing.
• Intelligence Suite: Brings advanced analytics, forecasting and performance visibility across departments so decision-making is faster and more data-driven.
Dealers choose CDK for its ability to connect once-separate systems, support day-to-day operations, and provide measurable improvements in efficiency, profitability and customer satisfaction.
API Access
Has API
Yes
API Access
Has API
No
Integrations
AutoSweet
No
Bitesize
No
DAS Technology
No
Dealer-FX
No
DriveCentric
No
Fleetlane
No
ImEX Online
No
Intermedia Unite
No
KeyTrak
No
Kimoby
No
Integrations
AutoSweet
Yes
Bitesize
Yes
DAS Technology
Yes
Dealer-FX
Yes
DriveCentric
Yes
Fleetlane
Yes
ImEX Online
Yes
Intermedia Unite
Yes
KeyTrak
Yes
Kimoby
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Please contact CDK Global for pricing details.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Affinitiv
Country
United States
Website
www.affinitiv.com/atlas/
Vendor Details
Company Name
CDK Global
Founded
1974
Country
United States
Website
www.cdkglobal.com
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
F&I Management
No
Financing Management
No
Form Printing
No
Inventory Management
No
Lease Management
No
New Car Dealer
No
New Car Lot
No
Online Inventory
No
Parts Management
No
Sales Management
No
Service Department
No
Used Car Lot
No
Website Integration
No
Digital Experience Platforms (DXP)
Alerts / Notifications
No
Auto-Tagging
No
Blogs
No
Calendar
No
Content Modeling
No
Digital Asset Management
No
File Sharing
No
Form Builder
No
Forums / Message Boards
No
Headless CMS
No
Knowledge Base
No
Performance Monitoring
No
Personalization / Segmentation
No
Reporting / Analytics
No
Surveys / Polls
No
Templates
No
User Management / Permissions
No
Version Control
No
Wiki
No
Workflow Management
No
Product Features
Auto Dealer
Accounting
Yes
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
Yes
Customer Database
Yes
Document Management
Yes
F&I Management
Yes
Financing Management
Yes
Form Printing
Yes
Inventory Management
Yes
Lease Management
Yes
New Car Dealer
Yes
New Car Lot
Yes
Online Inventory
No
Parts Management
Yes
Sales Management
Yes
Service Department
Yes
Used Car Lot
Yes
Website Integration
Yes
Auto Dealer Accounting
Buy-Here-Pay-Here
No
Collections Management
Yes
Expense Management
Yes
Financing Management
Yes
Inventory Management
Yes
Lease-Here-Pay-Here
No
Parts Management
Yes
Payroll Management
Yes
Recurring Billing
Yes
Sales Management
Yes
Sales Tax Management
Yes
Service Department
Yes
Automotive CRM
Call Logging
Yes
Contact Management
Yes
Customer Support
Yes
Inventory Management
Yes
Lease Management
Yes
List Management
Yes
Marketing Automation
Yes
Product Catalog
Yes
Quotes / Proposals
Yes
Service Department Management
Yes
Showroom Management
Yes
Territory Management
Yes
Dealership Management
Accounting
Yes
Auto Dealerships
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
Yes
Equipment Dealerships
No
F&I Management
Yes
Financing Management
No
Form Printing
Yes
Lease Management
No
Marine Dealerships
No
Online Inventory
No
Parts Management
Yes
Powersports Dealerships
No
RV Dealerships
No
Service Department
Yes
Trailer Dealerships
No
Used Car Dealerships
No
Website Integration
No
