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Description
The APPS digital platform offers advanced optimization and instantaneous data, enhancing your insight into payment analytics. Our solutions are comprehensive, scalable, and tailored to align seamlessly with your growth objectives. Proudly serving as Visa’s FINTECH partner, APPS develops innovative technologies that consolidate your data into a centralized command center easily accessible at your fingertips. With a single master login, you can link customer payment information to your global merchant processing platform, ensuring a genuinely omnichannel experience. Furthermore, APPS has been appointed as the North American Acquirer for Visa payment gateways like Cybersource and Authorize.net, providing robust payment and data-centric acquiring solutions across the continent. Our digital platform is designed to deliver not just high-level optimization and real-time insights, but also to empower businesses with tools that drive their payment processing strategies forward. By leveraging our technology, clients can gain a competitive edge in the fast-evolving digital payment landscape.
Description
Concourse – Disputes is a robust system designed for managing the entire workflow associated with disputes, overseeing the chargeback life cycle from the moment a claim is filed to its ultimate resolution for both card issuers and acquirers. This system effectively handles every element of the disputes management process concerning electronic payment transactions, including credit cards, debit cards, ATMs, POS, and mobile payments. It encompasses the formulation and oversight of retrieval requests, chargebacks, representments, arbitration, and various other dispute-related tasks. Users can manage dispute actions throughout the full transaction life cycle, tailoring the initiation of disputes according to the specific attributes of each transaction. The platform offers the capability to generate adjustments, chargebacks, representments, and a range of other dispute-related processes. Moreover, it streamlines the handling of network-specific dispute regulations from major players like Visa, MasterCard, Discover, and American Express. By integrating internal processing protocols as distinct workflow steps within dispute management plans, it enhances efficiency and compliance in handling disputes. Overall, this comprehensive system is essential for organizations aiming to optimize their dispute resolution processes.
API Access
Has API
No
API Access
Has API
No
Integrations
Authorize.Net
No
Cybersource
No
PayFacto
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Atlantic-Pacific Processing Systems
Founded
2004
Country
United States
Website
www.approcessing.com
Vendor Details
Company Name
BHMI
Founded
1986
Country
United States
Website
www.bhmi.com/concourse-disputes/
Product Features
Payment Processing
ACH Check Transactions
Yes
Bitcoin Compatible
Yes
Debit Card Support
Yes
Gift Card Management
Yes
Mobile Payments
Yes
Online Payments
Yes
POS Transactions
Yes
Receipt Printing
Yes
Recurring Billing
Yes
Signature Capture
Yes
Product Features
Chargeback Management
Chargeback Dispute Management
No
Chargeback Insurance
No
Chargeback Prevention
No
Chargeback Recovery
No
For Banks / Issuers
Yes
For Merchants
No
For Suppliers / Manufacturers / Distributors
No
Fraud Detection
No
Reporting / Analytics
No