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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

AthletaDesk is designed to empower your business and promote growth without the stress of escalating monthly expenses as your clientele expands. With memberships that offer unlimited clients and sessions, you can access every feature conveniently from any device—be it mobile, tablet, or computer—making it ideal for in-home training sessions. By automating essential tasks like invoicing, session reminders, and payment processing, AthletaDesk takes care of the administrative burdens, allowing you to focus on coaching. This platform caters to all individuals involved in coaching, training, or instructing various athletic activities. Clients can easily log into their Athlete Portal to check their upcoming sessions or schedule new ones, as well as review past session notes to monitor their progress. Furthermore, you have the capability to leave session notes with specific tasks for clients to complete before their next appointment, alongside private notes for your own reference. Additionally, AthletaDesk simplifies the process of monitoring and documenting student attendance with a range of attendance tracking options to accommodate every scenario, ensuring that you never miss a beat in your coaching journey. Embrace the future of business management and let AthletaDesk streamline your operations today.

Description

The cloud help desk is already set up for you. Your help desk software is available online in the cloud. This means that there is no need to set up servers or maintain them. Sign up now and you're good to go! Monitors, alerts and custom ticket attributes make your job easier. Get help desk reports that include key information such as updates on ticket status and labor statistics by organization. Remote employees can be supported by remote workers by starting a secure remote support session right from their help desk tickets. Not always at your desk? No problem! No problem! Spiceworks Help Desk Mobile App delivers the most popular ticket updates and push notifications directly to your smartphone or tablet.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

EventSentry No 
Help Desk Migration No 
ManageEngine Endpoint Central No 

Integrations

EventSentry Yes 
Help Desk Migration Yes 
ManageEngine Endpoint Central Yes 

Pricing Details

$12.95 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Port 443

Country

Canada

Website

www.athletadesk.com

Vendor Details

Company Name

Spiceworks

Founded

2006

Country

United States

Website

www.spiceworks.com

Product Features

Personal Trainer

Appointment Scheduling Yes 
Assessments No 
Attendance Tracking Yes 
Billing & Invoicing No 
Certification Tracking No 
Client Management Yes 
Commission Management No 
Exercise Library No 
Fitness Assessments Yes 
Fitness Plan No 
Nutrition Program No 
Online Store No 
Payment Processing Yes 
Wellness Plans No 
eCommerce Yes 

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums Yes 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Issue Tracking

Assignment Management Yes 
Dashboard Yes 
Escalation Management No 
Issue Auditing Yes 
Issue Scheduling Yes 
Knowledge Base Yes 
Project Management Yes 
Recurring Issues No 
Scheduling Yes 
Task Management Yes 

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