Average Ratings 0 Ratings
Average Ratings 5 Ratings
Description
Athens is an innovative, open-source platform designed for tech enthusiasts. It allows users to dynamically create, link, and enhance their research and documentation through a collaborative knowledge graph. Engage with over 2,500 individuals who share a passion for learning, explore new research methodologies, and contribute to shaping the future of self-hosted knowledge graphs. In today's fast-paced world, we often find ourselves overwhelmed by information overload. While note-taking is essential to retain knowledge, the sheer volume of notes can become unmanageable. Traditional search functionalities often fall short, folder systems can be cumbersome, and tagging is frequently overlooked. Athens revolutionizes note-taking by eliminating the reliance on inefficient search methods, the frustration of navigating complex folders, and the hassle of manual tagging. Athens Research fosters a remote learning community dedicated to creating a powerful, transparent, and open-source knowledge repository; this endeavor culminates in Athens, a free knowledge graph tailored for research and note-taking. Built on principles of openness, privacy, extensibility, and community engagement, Athens provides users with a unique platform to enhance their knowledge-sharing experience. Ultimately, Athens empowers individuals to streamline their note-taking processes while fostering collaboration and innovation.
Description
All-in-one, highly customizable customer support and feedback software available in SaaS or on-Premise.
- Community Feedback Software
This tool helps you collect, organize, and manage your feedback and feature requests. Smart voting and commenting systems provide insights that can be used to create product development roadmaps.
Analytics and Insightful Reports help you to assess the efficiency of your support team and analyze customers' experiences.
-Help Desk for Ticketing
The feature-rich ticketing system provides a way to manage tickets using customizable statuses and tasks, private notes, comments and reports, as well as Kanban Boards. Smart system automation and notification rules can help reduce the workload for your support team and save money.
API Access
Has API
API Access
Has API
Integrations
Azure DevOps Projects
Confluence
DeepL
Facebook
Flowlu
Google Play
Google Translate
Google Workspace
Help Desk Migration
HubSpot Customer Platform
Integrations
Azure DevOps Projects
Confluence
DeepL
Facebook
Flowlu
Google Play
Google Translate
Google Workspace
Help Desk Migration
HubSpot Customer Platform
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$149.00/month/ 2 Agents
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Athens
Website
www.athensresearch.org
Vendor Details
Company Name
UseResponse
Founded
2012
Country
United States
Website
www.useresponse.com
Product Features
Idea Management
Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Idea Management
Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal