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Description

Elevate your sales and improve conversions with a game-changing eCommerce site search that maximizes profits! Powered by machine learning and artificial intelligence, Athena Search continually enhances its capabilities with impressive accuracy, evolving in tandem with your online business. The sophisticated search functionality allows for effortless promotion of specific products and exclusive deals. Foster customer loyalty through an intuitive, cutting-edge search experience that propels your business to new levels of success. You can manage how products are displayed, develop custom synonyms, set up personalized keyword redirects, design unique sections for autocomplete, and ensure optimal search outcomes. Dive into the comprehensive reports provided by the Athena dashboard to align more closely with your customers' preferences. With open API calls, Athena Search seamlessly integrates with a wide range of eCommerce platforms. Furthermore, implementing our advanced search solution into your online store or blog is simpler than ever, allowing for a smoother user experience and increased engagement.

Description

Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Genesys Cloud CX
Magento
Magento Business Intelligence
NICE Workforce Management (WFM)
NTT Cloud Communications
Salesforce
TCS BaNCS
WooCommerce
WordPress
Zendesk

Integrations

Genesys Cloud CX
Magento
Magento Business Intelligence
NICE Workforce Management (WFM)
NTT Cloud Communications
Salesforce
TCS BaNCS
WooCommerce
WordPress
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Athena Search

Founded

2013

Country

Serbia

Website

www.athenasearch.io

Vendor Details

Company Name

Inbenta

Founded

2005

Country

United States

Website

www.inbenta.com/en/products/search/

Product Features

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Alternatives

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