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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Athena Archiver represents a cutting-edge solution for email archiving and storage management, designed to help organizations address the increasing demands of litigation, compliance, and corporate governance policies. This system allows auditors, HR personnel, legal teams, and executives to quickly access vital information stored in the company’s archive. By enabling the swift recovery of previously "lost" emails, documents, or communications, businesses can achieve a rapid return on investment while significantly enhancing overall productivity. The platform facilitates the tagging and organization of millions of emails in an instant, which is particularly beneficial for legal teams who can utilize case management tools to assemble collections of emails, easily categorizing them as responsive, privileged, or reviewed. Reviewers are empowered to classify emails through a user-friendly interface, leading to productivity enhancements exceeding 200%. Compliance with regulations and acceptable use policies is assured as each email processed by Athena Archiver is subject to a customizable corporate policy. Ultimately, Athena Archiver not only streamlines email management but also reinforces the integrity of corporate governance across the organization.

Description

CCM Gateway presents an advanced approach to overcoming the difficulties associated with archiving and handling transactional communications with customers. It is compatible with leading enterprise content management systems as well as document and archiving solutions from well-known providers such as Alfresco, Microsoft, and IBM. This innovative tool facilitates universal archiving of print streams and their conversion across various sectors and business applications. It effectively classifies, transforms, indexes, and securely stores large volumes of diverse document types. The solution accommodates a broad spectrum of source document formats, including AFP, Xerox Metacode, PCL, PostScript, and images. By enabling seamless customer communications and universal archiving of print streams, it supports multiple applications, formats, and document categories. This capability allows for the migration of archives to more modern and cost-efficient platforms. Additionally, it can transform, index, and load print streams into systems like Alfresco and SharePoint while achieving compression rates that can reach up to 95%, making it an invaluable resource for organizations seeking to optimize their document management processes. Overall, CCM Gateway stands out as a comprehensive solution that enhances efficiency and reduces costs in managing customer communications.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Alfresco Digital Business Platform No 
AppLovin Yes 
Docker No 
DocuShare No 
IBM Cloud No 
Kubernetes No 
Microsoft 365 No 
Microsoft Outlook Yes 
Promethium Yes 
Rocket EOS 360 No 

Integrations

Alfresco Digital Business Platform Yes 
AppLovin No 
Docker Yes 
DocuShare Yes 
IBM Cloud Yes 
Kubernetes Yes 
Microsoft 365 Yes 
Microsoft Outlook No 
Promethium No 
Rocket EOS 360 Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Athena Archiver

Founded

2004

Country

United States

Website

athenaarchiver.com

Vendor Details

Company Name

Crawford Technologies

Founded

1995

Country

Canada

Website

www.crawfordtech.com

Product Features

Email Management

Data Recovery No 
Email Archiving Yes 
Email Deletion No 
Email Discovery No 
Email Monitoring No 
Email Recall No 
Queue Manager No 
Response Management No 
Routing Yes 
Shared Inboxes No 
Signature Management No 
Spam Blocker No 
Whitelisting / Blacklisting No 

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management Yes 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

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