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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Although front line teams constitute 80% of the workforce, they have often been neglected by tech companies. We are here to change that. Atheer offers a comprehensive platform specifically designed for Front Line Workers, seamlessly linking them to the support necessary for them to excel in their roles, both safely and effectively. This innovative solution empowers industrial leaders across the globe to rethink how they deliver assistance to their front line teams, regardless of their location. By providing users with access to contextual knowledge, documentation, resources, and training, Atheer encourages self-sufficiency. The platform supports the creation, deployment, and optimization of visual work assistance, which includes work instructions, inspections, checklists, guides, standard operating procedures, and job aids. Additionally, enhanced AR-enabled video sessions facilitate remote support precisely where it is needed most. With a focus on security, Atheer is designed to be accessible globally on all devices, ensuring that front line workers are never left without the help they require.

Description

Fieldbit offers a robust software platform tailored for industrial asset manufacturers and owners, combining multi-source field service knowledge with augmented reality to address the significant challenges faced by field service technicians who maintain costly and intricate equipment in demanding environments where downtime can lead to substantial losses. By facilitating real-time visual collaboration, support engineers can effectively assist end users in resolving issues remotely, eliminating the need for expensive on-site visits, which ultimately boosts customer satisfaction and helps lower service expenses. The platform enhances first-time fix rates and reduces costly downtime through highly accurate remote diagnostics and expert visual instructions provided to field technicians. Additionally, every action and piece of information exchanged during repair sessions is meticulously recorded and documented, ensuring that valuable knowledge, often held exclusively by seasoned employees, is preserved for future reference and training. This comprehensive approach not only streamlines service operations but also fosters a culture of continuous improvement and knowledge sharing within the organization.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Atheer

Founded

2011

Country

United States

Website

www.atheerair.com

Vendor Details

Company Name

Help Lightning

Founded

2013

Country

Israel

Website

helplightning.com/solutions/fieldbit-share-know-how-instantly/

Product Features

Augmented Reality

3D Objects No 
3D Product Visualization No 
Application Development No 
Content Creation No 
Cross-Device Publishing No 
Drag & Drop No 
For Mapping No 
For Sales No 
For Training / Education No 
Object Recognition No 
Simulation No 
Usage Tracking / Analytics No 
Virtual Reality No 

Work Instructions

Branding & Style Sheets No 
Content Management System No 
Drag and Drop No 
Dynamic Tags No 
Employee Feedback No 
Guide Approval Workflows No 
Media Editor No 
Multi-Brand Publishing No 
Rich Text Editor No 
SSO (SAML) No 
Translations No 
User Management No 
Version Control No 

Alternatives

Alternatives

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