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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Atenya is a cutting-edge platform that leverages AI to analyze social media sentiment and emotional responses, enabling brands to grasp the reasons behind audience engagement by interpreting contextual and emotional subtleties found in social media interactions and posts. By employing proprietary AI models that extend beyond mere likes, shares, and keywords, it evaluates sentiment, emotions, and risk factors instantaneously, identifying potential negative trends early to prevent potential PR crises. Furthermore, it links emotional engagement directly to business results such as brand loyalty and conversion rates, illustrating how audience sentiments impact ROI and long-term brand value. Operating seamlessly in the background, Atenya automatically generates insightful reports, offers real-time alerts and dashboards, and can effortlessly integrate its findings into existing analytics frameworks or provide data through API, ensuring teams receive actionable insights without the burden of manual processing. This continuous operation allows brands to stay ahead of audience trends, enhancing their strategic decision-making processes.

Description

Velma is an innovative AI model created by Modulate, functioning as part of a comprehensive voice intelligence system that comprehends conversations directly from audio rather than depending on textual transcriptions. In contrast to conventional methods that first convert spoken language to text for analysis through language models, Velma employs an Ensemble Listening Model (ELM), which features a unique architecture capable of processing various facets of voice simultaneously, such as tone, emotion, pacing, intent, and behavioral cues. This advanced capability enables it to grasp the complete essence of a dialogue, not merely the spoken words, while identifying subtle indicators like stress, deceit, sarcasm, or escalation as they occur. Velma achieves this by integrating hundreds of specialized detectors, each targeting specific elements of speech, such as emotional context, inappropriate behavior, or signs of synthetic voice, and subsequently amalgamating these signals to derive deeper insights about the dynamics of the conversation. Consequently, this allows for a richer understanding of interactions in real time, enhancing the potential for more effective communication analysis.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Five9 No 
GENESYS No 
Instagram Yes 
Microsoft Teams No 
Slack No 
YouTube Yes 
Zendesk No 
Zoom No 

Integrations

Facebook No 
Five9 Yes 
GENESYS Yes 
Instagram No 
Microsoft Teams Yes 
Slack Yes 
YouTube No 
Zendesk Yes 
Zoom Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$0.25 per hour
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Atenya

Founded

2024

Country

United States

Website

atenya.com

Vendor Details

Company Name

Modulate

Founded

2019

Country

United States

Website

www.modulate.ai/velma

Product Features

Social Media Analytics Tools

Campaign Analytics No 
Competitor Monitoring No 
Customizable Reports No 
Engagement Tracking No 
Influencer Tracking No 
Multi-Channel Data Collection No 

Product Features

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