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Description

NamLabs Technologies is a software business formed in 2014 in India that publishes a software suite called Atatus. Atatus is a SaaS Software & a unified monitoring solution that includes providing a demo. Atatus is Application Performance Management software, including features such as full transaction diagnostics, performance control, Root-Cause diagnosis, server performance, and trace individual transactions. Our other products include Real-User Monitoring, Synthetic Monitoring, Infrastructure Monitoring, and API Analytics. Guaranteed 24*7 Customer Support.

Description

The all-in-one IT management platform, powered by Action AI™ Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale. Try Atera Free Now!

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

CA Flowdock Yes 
CodeShip Yes 
Cynet All-in-One Cybersecurity Platform No 
Domotz No 
Emsisoft Anti-Malware No 
GitLab Yes 
IT Glue No 
Jira Yes 
OpenText Core Endpoint Protection No 
Opsgenie Yes 
QuickBooks Online Advanced No 
ScalePad No 
ServiceNow No 
Slack Yes 
Splashtop Remote Support No 
TeamViewer No 
TechSuite No 
ThreatAware No 
Xero No 
Zenduty Yes 

Integrations

CA Flowdock No 
CodeShip No 
Cynet All-in-One Cybersecurity Platform Yes 
Domotz Yes 
Emsisoft Anti-Malware Yes 
GitLab No 
IT Glue Yes 
Jira No 
OpenText Core Endpoint Protection Yes 
Opsgenie No 
QuickBooks Online Advanced Yes 
ScalePad Yes 
ServiceNow Yes 
Slack No 
Splashtop Remote Support Yes 
TeamViewer Yes 
TechSuite Yes 
ThreatAware Yes 
Xero Yes 
Zenduty No 

Pricing Details

$49.00/month
Free Trial Yes 
Free Version No 

Pricing Details

30-DAY FREE TRIAL
Fixed cost — per technician-based pricing with unlimited endpoints.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

NamLabs Technologies

Founded

2014

Country

India

Website

www.atatus.com

Vendor Details

Company Name

Atera

Founded

2011

Country

Israel

Website

www.atera.com

Product Features

API Management

API Design Yes 
API Lifecycle Management No 
Access Control No 
Analytics Yes 
Dashboard Yes 
Developer Portal No 
Testing Management No 
Threat Protection Yes 
Traffic Control Yes 
Version Control No 

Application Performance Monitoring (APM)

Baseline Manager No 
Diagnostic Tools Yes 
Full Transaction Diagnostics Yes 
Performance Control Yes 
Resource Management Yes 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions Yes 

Database Monitoring

Anomaly Detection No 
Autodiscovery Yes 
Capacity Planning No 
Dashboard Yes 
Dependency Tracking No 
Historical Trend Analysis Yes 
Multitenancy No 
Notifications / Alerts Yes 
Performance Monitoring Yes 
Permissions / Access Controls No 
Predictive Analytics No 
Prioritization No 
Query Analysis Yes 
Resource Optimization No 
Troubleshooting Yes 

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting Yes 
Incident Database Yes 
Incident Logs Yes 
Incident Reporting Yes 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

IoT Analytics

Activity Dashboard No 
Activity Tracking No 
Analytics Yes 
Asset Tracking Yes 
Data Collection No 
Data Synchronization No 
Data Visualization No 
ETL No 
Multiple Data Sources No 
Performance Analysis Yes 
Real-Time Analytics Yes 
Real-Time Data Yes 
Real-Time Monitoring Yes 
Status Tracking No 

IT Infrastructure Monitoring

Alerts / Notifications Yes 
Application Monitoring Yes 
Bandwidth Monitoring Yes 
Capacity Planning No 
Configuration Change Management No 
Data Movement Monitoring No 
Health Monitoring Yes 
Multi-Platform Support Yes 
Performance Monitoring Yes 
Point-in-Time Visibility Yes 
Reporting / Analytics Yes 
Virtual Machine Monitoring Yes 

Log Management

Archiving Yes 
Audit Trails No 
Compliance Reporting No 
Consolidation Yes 
Data Visualization Yes 
Event Logs Yes 
Network Logs No 
Remediation No 
Syslogs Yes 
Thresholds Yes 
Web Logs No 

Server Management

CPU Monitoring Yes 
Credential Management No 
Database Servers Yes 
Email Monitoring No 
Event Logs Yes 
History Tracking Yes 
Patch Management No 
Scheduling No 
User Activity Monitoring No 
Virtual Machine Monitoring No 

System Monitoring

Alerts / Notifications Yes 
Antivirus Management No 
Data Backup / Recovery No 
Device Monitoring No 
Inventory Management Yes 
Patch Management No 
Policy-based Automation No 
Remote Monitoring No 
Reporting / Analytics Yes 
Risk Analysis No 
Server Monitoring Yes 
Service Configuration Management No 

Website Monitoring

Availability Testing Yes 
Event Logs Yes 
Event-Based Notifications No 
FTP Monitoring Yes 
Mail Server Monitoring No 
Maintenance Scheduling No 
Performance Metrics Yes 
Real Time Monitoring Yes 
Transaction Monitoring Yes 
Uptime Reporting Yes 

Product Features

Application Performance Monitoring (APM)

Baseline Manager Yes 
Diagnostic Tools Yes 
Full Transaction Diagnostics No 
Performance Control Yes 
Resource Management Yes 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions Yes 

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

IT Asset Management

Asset Tracking Yes 
Audit Management No 
Compliance Management Yes 
Configuration Management No 
Contract/License Management Yes 
Cost Tracking No 
Depreciation Management No 
IT Service Management Yes 
Inventory Management Yes 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management No 

IT Management

Capacity Monitoring Yes 
Compliance Management Yes 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting No 
License Management Yes 
Patch Management Yes 
Remote Access Yes 
Scheduling Yes 
Software Inventory Yes 
User Activity Monitoring Yes 

IT Service

Contract Management Yes 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Management Yes 
Release Management Yes 
Self Service Portal Yes 
Service Catalog No 
Service Reporting Yes 
Ticket Management Yes 

ITSM

Asset Tracking Yes 
Availability Management No 
Change Management Yes 
Configuration Management No 
Contract/License Management Yes 
Dashboard Yes 
Incident Management Yes 
Problem Management Yes 
Project Management No 
Release & Deployment Management No 
Self Service Portal Yes 

MSP

Backup Management Yes 
Billing & Invoicing Yes 
CRM Yes 
Dashboard Yes 
Help Desk Yes 
Issue Management Yes 
Live Chat Yes 
Patch Management Yes 
Privileged Access Management (PAM) No 
Project Management Yes 
Remote Access Yes 
Remote Systems Monitoring Yes 
Scheduling Yes 

Network Mapping

Color Codes / Icons No 
Compliance Management No 
Device Auto Discovery Yes 
Hierarchical Mapping Yes 
Location-Based Mapping No 
Map Exporting No 
On-Demand Mapping Yes 
Reporting/Analytics Yes 
Self-Updating Maps No 
Web Traffic Reporting No 

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager Yes 
Diagnostic Tools Yes 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics Yes 
Resource Management Yes 
SLA Monitoring Yes 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting No 

Network Troubleshooting

Alerts / Escalation Yes 
Bandwidth Troubleshooting Yes 
Change Management No 
Configuration Management No 
Connectivity Management No 
Data Visualization No 
Historical Audit No 
Mobile Network Troubleshooting No 
Network Analysis No 
Network Monitoring Yes 

Patch Management

Alerts/Notifications Yes 
Automatic Approval Yes 
Automatic Patch Deployment Yes 
Automatic Scans Yes 
Compliance Management Yes 
Custom Patches Yes 
Dashboard Yes 
Network Wide Management Yes 
Patch Prioritization Yes 
Patch Testing Yes 
Remote Access/Control Yes 
Vulnerability Scanning Yes 

Professional Services Automation

Billing & Invoicing Yes 
CRM No 
Client Portal Yes 
Collaboration Tools No 
Document Management Yes 
Portfolio Management No 
Project Management No 
Proposal Generation Yes 
Quote Management No 
Resource Management No 
Time & Expense Tracking Yes 

Remote Desktop

Chat Yes 
Cross-Platform Access Yes 
File Transfer Yes 
Group View No 
Mobile Device Access Yes 
Multi Monitor Support Yes 
Record Remote Sessions Yes 
Remote Print Yes 
Remote Wake Yes 
User Management Yes 

Remote Support

Diagnostic Tools Yes 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer Yes 
Surveys & Feedback Yes 

RMM

Deployment Management Yes 
For MSPs Yes 
IT Asset Management Yes 
Mobile Access Yes 
Network Monitoring Yes 
Patch Management Yes 
Real-time Alerts Yes 
Remediation Management Yes 

SaaS Management

License Management No 
Onboarding Yes 
Renewal Management Yes 
SaaS Operations Management No 
Shadow IT Detection No 
Spend Management No 
Subscription Management No 
Usage Tracking / Analytics Yes 
Vendor Management No 

Server Management

CPU Monitoring Yes 
Credential Management Yes 
Database Servers Yes 
Email Monitoring Yes 
Event Logs Yes 
History Tracking Yes 
Patch Management Yes 
Scheduling Yes 
User Activity Monitoring Yes 
Virtual Machine Monitoring Yes 

Service Desk

CMDB No 
Change Management No 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Base Yes 
Mobile Access Yes 
Procurement Management No 
Remote Control Yes 
SLA Management Yes 
Self Service Portal Yes 

System Monitoring

Alerts / Notifications Yes 
Antivirus Management Yes 
Data Backup / Recovery Yes 
Device Monitoring Yes 
Inventory Management Yes 
Patch Management Yes 
Policy-based Automation Yes 
Remote Monitoring Yes 
Reporting / Analytics Yes 
Risk Analysis Yes 
Server Monitoring Yes 
Service Configuration Management Yes 

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