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Description
Atako serves as a collaborative platform where human users and AI agents seamlessly interact and work together.
This innovative workspace provides you with a team of AI agents, each equipped with their own computer, designated roles, and specific tasks to manage, allowing them to navigate the web, manipulate files, utilize various software applications, and complete missions over time.
- Inter-agent collaboration: Agents can assign tasks to one another, solicit feedback, and transfer responsibilities as needed.
- Human notifications: When an agent requires a decision, permission, or encounters an obstacle, it signals for assistance, and you can respond with just a single click.
- Joint projects: Both humans and agents collaborate on a unified board, while a wiki maintains a comprehensive record of the project's evolution.
- Centralized dashboard: Monitor the current activities of each agent, review their accomplishments, and identify areas where your input is required.
- Tailored permissions for integrations: Connect to various tools such as Slack, Notion, GitHub, and HubSpot, among 190+ others, and specify the access rights for each agent on a per-tool basis.
You can choose from any model, including OpenAI, Anthropic, or Mistral, using Atako credits or your own API key, and enjoy a 14-day free trial without the need for a credit card. Additionally, this platform ensures that both human oversight and AI efficiency work in harmony to enhance productivity.
Description
Cognigy.AI is an enterprise-grade conversational AI platform designed to automate customer interactions across various channels, including voice and chat. Leveraging advanced natural language understanding (NLU) and large language models (LLMs), it enables businesses to create intelligent AI agents capable of delivering personalized, human-like conversations. The platform offers robust integration capabilities, allowing seamless connectivity with existing contact center and CRM systems to enhance customer experience orchestration. With features like Agentic AI, Cognigy.AI introduces autonomous, goal-oriented agents that can think, adapt, and collaborate with both AI and human agents, navigating complex queries with flexibility and precision. This comprehensive solution empowers organizations to streamline customer service operations, improve engagement, and achieve higher efficiency in handling customer inquiries.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Slack
Yes
8x8 Contact Center
No
Amazon Connect
No
Azure AI Bot Service
No
BambooHR
No
Genesys Cloud EX
No
Google Assistant
No
Google Maps
No
HubSpot CRM
No
Intercom
No
Integrations
Slack
Yes
8x8 Contact Center
Yes
Amazon Connect
Yes
Azure AI Bot Service
Yes
BambooHR
Yes
Genesys Cloud EX
Yes
Google Assistant
Yes
Google Maps
Yes
HubSpot CRM
Yes
Intercom
Yes
Pricing Details
€20 per active agent per month
Free Trial
Yes
Free Version
No
Pricing Details
Volume based pricing
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Atako
Country
France
Website
atako.ai
Vendor Details
Company Name
NiCE Cognigy
Country
Germany / United States
Website
www.cognigy.com
Product Features
Product Features
Artificial Intelligence
Chatbot
Yes
For Healthcare
Yes
For Sales
Yes
For eCommerce
Yes
Image Recognition
Yes
Machine Learning
Yes
Multi-Language
Yes
Natural Language Processing
Yes
Predictive Analytics
Yes
Process/Workflow Automation
Yes
Rules-Based Automation
Yes
Virtual Personal Assistant (VPA)
Yes
Chatbot
Call to Action
Yes
Context and Coherence
Yes
Human Takeover
Yes
Inline Media / Videos
Yes
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
Yes
Prediction
Yes
Ready-made Templates
Yes
Reporting / Analytics
Yes
Sentiment Analysis
Yes
Social Media Integration
Yes
Conversational AI
Code-free Development
Yes
Contextual Guidance
Yes
For Developers
Yes
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
Yes
Sentiment Analysis
Yes
Speech Recognition
Yes
Speech Synthesis
Yes
Virtual Assistant
Yes
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
No
Text to Speech
Yes
Voice Customization
Yes
Voice Mail
No
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
No
