Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
At Your Service Software, Inc. develops comprehensive repair and service management solutions tailored for repair centers to monitor items they receive for repair or servicing, as well as for retail stores that manage items sent out for repairs. This software aims to enhance operational efficiency, diminish expenses, and elevate customer service across a wide array of repair or service industries, ensuring it remains a worthwhile investment over time. The enterprise-level software is compatible with Microsoft SQL or MySQL databases, designed to support repair centers handling numerous users, extensive data, and multiple locations. Similarly, it caters to retail establishments that dispatch repairs, also accommodating many users, large data volumes, and various locations. For smaller operations, the software includes a full-featured option for Microsoft Access databases, ideal for managing repair centers with 10 to 15 users across one or more sites, making it adaptable to diverse business needs. This versatility allows businesses of all sizes to streamline their processes and improve service delivery effectively.
Description
iRepairOS is a Windows-based application tailored for independent repair shops specializing in smartphones, tablets, and other electronic devices. This software efficiently manages customer and device information, streamlines repair intake processes, generates work orders, provides estimates, and oversees parts inventory along with used-device transactions. Users can document the condition of devices, log IMEI numbers, prepare necessary repair paperwork, and obtain customer consent via a unique code delivered through SMS or email, facilitating the transition from estimates to official repair tickets. Furthermore, it features tools for tracking parts costs and profits, generating sales and repair analytics, and producing Italian electronic invoices in XML format (FatturaPA). The software also adheres to T.U.L.P.S. regulations for tracking used-device purchases, and it includes capabilities for automated local data backups and regular software updates. Operational data is securely stored on the repair shop's computer, allowing the software to function without internet connectivity. It offers a user-friendly interface available in both Italian and English, and users can choose from annual licensing options for one, three, or multiple PCs, as well as a distinct lifetime-license alternative, ensuring flexibility in usage. Overall, iRepairOS enhances the efficiency and organization of repair shops, making it an invaluable tool in the electronics repair industry.
API Access
Has API
No
API Access
Has API
No
Integrations
Brevo
No
WhatsApp
No
Pricing Details
$35.92 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
€99/year
Starter costs €99/year for 1 PC; Professional €199/year for 3 PCs; Business €299/year for multi-PC or multi-shop use. Lifetime costs €999 as a one-time payment and includes lifetime updates. A 14-day trial includes Professional features and requires no payment card.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
At Your Service Software
Founded
2016
Country
United States
Website
ayssoftware.com
Vendor Details
Company Name
iRepair Rimini
Founded
2013
Country
Italy
Website
irepairos.it/
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
No
CRM
No
Intake Forms
No
Inventory Management
No
Parts Inventory Management
No
Point of Sale (POS)
No
Repair Tracking
No
Work Order Management
No
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
No
CRM
No
Intake Forms
No
Inventory Management
No
Parts Inventory Management
No
Point of Sale (POS)
No
Repair Tracking
No
Work Order Management
No