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Description
Asyntai serves as an intelligent chatbot designed for both websites and online retail platforms, capable of comprehensively understanding your website's pages, documents, and product listings to provide answers to visitor inquiries around the clock, in their preferred language.
Key functionalities include:
- Responding using your own website's content, uploaded documents, and product feeds
- Easy integration with any website through a simple line of code and compatibility with popular website builders, content management systems, and e-commerce platforms
- Tailored AI instructions that ensure the chatbot adheres to your specific guidelines and communication style
- Customizable features such as colors, positioning, welcome messages, and overall branding
- Lead generation capabilities that capture visitor contact information
- The ability to escalate inquiries to a human representative when necessary
- Detailed chat logs and analytics providing insights into visitor queries
- An option for a complimentary plan to get started.
This versatile chatbot is designed to enhance visitor engagement and streamline customer service on your site.
Description
MOON Chat serves as an AI-driven chatbot and customer messaging solution tailored for e-commerce websites and online businesses. By utilizing a store's inventory, web pages, and policies, it effectively addresses customer inquiries while showcasing product cards complete with images, pricing, and links, ensuring that product availability is verified prior to recommendations. Additionally, it can access order and shipment details for authenticated users, gather contact information for future communications, and manage interactions through a website widget, WhatsApp, Facebook Messenger, and Instagram. When necessary, store personnel have the option to engage in social media discussions directly. MOON Chat seamlessly integrates with platforms such as Gomag, Shopify, WooCommerce, and PrestaShop, and is compatible with Google Merchant product feeds, making it easy to implement on WordPress and other sites as well. This service is available via a cloud subscription model with various monthly plans and a trial period, while the Shopify application also includes a complimentary option. Furthermore, the versatility of MOON Chat allows businesses to enhance their customer support capabilities and drive engagement more effectively.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Facebook Messenger
No
Gomag
No
Google Merchant Center
No
Instagram
No
PrestaShop
No
Shopify
No
Telegram
No
WhatsApp
No
WooCommerce
No
WordPress
No
Integrations
Facebook Messenger
Yes
Gomag
Yes
Google Merchant Center
Yes
Instagram
Yes
PrestaShop
Yes
Shopify
Yes
Telegram
Yes
WhatsApp
Yes
WooCommerce
Yes
WordPress
Yes
Pricing Details
$39/month
Free Trial
No
Free Version
Yes
Pricing Details
€39/month
Monthly plans start at €39 and include higher tiers at €79 and €149. Longer commitments may receive discounts; usage limits and included channels vary by plan. Additional setup or channel charges may apply. The Shopify app separately offers a free plan and paid plans.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Asyntai
Founded
2024
Website
asyntai.com
Vendor Details
Company Name
THE MOON Agency
Founded
2019
Country
Romania
Website
moonchat.ro/en/
Product Features
Product Features
Alternatives
Alternatives
No Alternatives