Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Conversational, immediate assistance is available wherever your customers need it most. Modern consumers demand constant availability from businesses through various channels and devices, expecting support around the clock, every day of the year. Meet these expectations with an AI-powered chatbot. Astute Bot facilitates self-service interactions through web chat, SMS, social media, mobile applications, and voice assistants, alleviating customer service representatives from handling the most mundane inquiries while empowering customers to discover the information they need. Additionally, it allows users to easily transition to a human agent whenever they desire during the conversation. Astute Bot™ offers a unified platform for customer self-service across multiple channels, adeptly understanding the intent behind customer queries and engaging in interactive dialogue to collect relevant information. It determines the most effective way to address questions or resolve issues by leveraging its learned capabilities. By aggregating data from various resources—including knowledge bases, internal documents, and order management systems—it provides tailored responses that enhance the overall customer experience. This integration of technology not only streamlines operations but also significantly improves user satisfaction.
Description
Nuvento, a company located in New Jersey, specializes in providing cost-effective chatbot development services tailored to fulfill your organization’s requirements for knowledge management, customer support, and self-service. Our AI-driven chatbots significantly enhance your organization's communication and assistance functions by facilitating real-time automated dialogues with users in a natural language, empowering them to address their own inquiries. We create chatbots designed for enterprises that can comprehend user intent and respond appropriately to both employees and customers based on the data available within the organization. The expertise we possess in chatbot development positions Nuvento to effectively tackle genuine business challenges by offering straightforward AI chatbot solutions. Our innovative chatbots are particularly beneficial for retailers, maximizing the potential of conversational commerce, enabling customers to engage directly with your business. In addition, our chatbots provide valuable capabilities, allowing customers to receive purchase recommendations and essential customer support seamlessly. This holistic approach not only improves customer satisfaction but also enhances overall operational efficiency for your enterprise.
API Access
Has API
No
API Access
Has API
No
Integrations
Akamai
No
Facebook
No
Facebook Messenger
No
Matillion
No
Microsoft 365
No
SiteLock
No
Skype
No
Slack
No
Snowflake
No
WeChat
No
Integrations
Akamai
Yes
Facebook
Yes
Facebook Messenger
Yes
Matillion
Yes
Microsoft 365
Yes
SiteLock
Yes
Skype
Yes
Slack
Yes
Snowflake
Yes
WeChat
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Astute
Founded
1995
Country
United States
Website
astutesolutions.com/products/astute-bot
Vendor Details
Company Name
Nuvento
Founded
2007
Country
United States
Website
nuvento.com/chatbot-for-enterprises/
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No