Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Engaging applications captivate users while motivating developers to innovate. To meet the growing demands of the digital landscape, consider utilizing the DataStax Astra Streaming service platform. This cloud-native platform for messaging and event streaming is built on the robust foundation of Apache Pulsar. With Astra Streaming, developers can create streaming applications that leverage a multi-cloud, elastically scalable architecture. Powered by the advanced capabilities of Apache Pulsar, this platform offers a comprehensive solution that encompasses streaming, queuing, pub/sub, and stream processing. Astra Streaming serves as an ideal partner for Astra DB, enabling current users to construct real-time data pipelines seamlessly connected to their Astra DB instances. Additionally, the platform's flexibility allows for deployment across major public cloud providers, including AWS, GCP, and Azure, thereby preventing vendor lock-in. Ultimately, Astra Streaming empowers developers to harness the full potential of their data in real-time environments.

Description

Juris Astra offers a comprehensive call centre solution designed for both inbound and outbound communications, featuring essential components such as a telephony automatic call distributor (ACD), interactive voice response (IVR), and a dialler system. Additionally, it provides optional functionalities for customer relationship management (CRM), sales force and marketing oversight, as well as case management to effectively manage sales leads, marketing efforts, customer complaints, service requests, and overall customer service challenges. This all-in-one solution enables the seamless handling of various communication channels, including telephony, email, web chat, fax, and SMS interactions, all in an automated fashion. The PABX system serves as the backbone for managing telephony connections, accommodating incoming lines from telecommunications providers like ISDN PRI or CO Analog PSTN trunks, alongside extension lines leading to agents or users. Among its standard features, Juris Astra includes caller privileges, Class of Service (CoS) for outgoing calls, support for hardphones and softphones, VoIP capabilities, and SIP integration. With its diverse offerings, Juris Astra ultimately positions itself as an essential tool for enhancing operational efficiency in customer engagement.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Apache Pulsar Yes 
DataStax Yes 
Google Cloud Platform Yes 
Microsoft Azure Yes 

Integrations

Amazon Web Services (AWS) No 
Apache Pulsar No 
DataStax No 
Google Cloud Platform No 
Microsoft Azure No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

DataStax

Country

United States

Website

www.datastax.com/products/astra-streaming

Vendor Details

Company Name

Juris Technologies

Founded

1997

Country

Malaysia

Website

juristech.net

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording No 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition No 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Alternatives

Alternatives

Astra DB Reviews

Astra DB

DataStax
Crystal Quality Reviews

Crystal Quality

Avdor CIS
VTlogger Reviews

VTlogger

Voicetronix
Apache Kafka Reviews

Apache Kafka

The Apache Software Foundation