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Average Ratings 0 Ratings
Description
Astra DB from DataStax is a real-time vector database as a service for developers that need to get accurate Generative AI applications into production, fast.
Astra DB gives you a set of elegant APIs supporting multiple languages and standards, powerful data pipelines and complete ecosystem integrations. Astra DB enables you to quickly build Gen AI applications on your real-time data for more accurate AI that you can deploy in production.
Built on Apache Cassandra, Astra DB is the only vector database that can make vector updates immediately available to applications and scale to the largest real-time data and streaming workloads, securely on any cloud.
Astra DB offers unprecedented serverless, pay as you go pricing and the flexibility of multi-cloud and open-source. You can store up to 80GB and/or perform 20 million operations per month. Securely connect to VPC peering and private links. Manage your encryption keys with your own key management. SAML SSO secure account accessibility. You can deploy on Amazon, Google Cloud, or Microsoft Azure while still compatible with open-source Apache Cassandra.
Description
Juris Astra offers a comprehensive call centre solution designed for both inbound and outbound communications, featuring essential components such as a telephony automatic call distributor (ACD), interactive voice response (IVR), and a dialler system. Additionally, it provides optional functionalities for customer relationship management (CRM), sales force and marketing oversight, as well as case management to effectively manage sales leads, marketing efforts, customer complaints, service requests, and overall customer service challenges. This all-in-one solution enables the seamless handling of various communication channels, including telephony, email, web chat, fax, and SMS interactions, all in an automated fashion. The PABX system serves as the backbone for managing telephony connections, accommodating incoming lines from telecommunications providers like ISDN PRI or CO Analog PSTN trunks, alongside extension lines leading to agents or users. Among its standard features, Juris Astra includes caller privileges, Class of Service (CoS) for outgoing calls, support for hardphones and softphones, VoIP capabilities, and SIP integration. With its diverse offerings, Juris Astra ultimately positions itself as an essential tool for enhancing operational efficiency in customer engagement.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
Yes
Apache Cassandra
Yes
DataStax
Yes
Google Cloud Platform
Yes
LangGraph
Yes
MCPTotal
Yes
Microsoft Azure
Yes
VMware Cloud
Yes
Integrations
Amazon Web Services (AWS)
No
Apache Cassandra
No
DataStax
No
Google Cloud Platform
No
LangGraph
No
MCPTotal
No
Microsoft Azure
No
VMware Cloud
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
DataStax
Country
United States
Website
www.datastax.com/products/datastax-astra
Vendor Details
Company Name
Juris Technologies
Founded
1997
Country
Malaysia
Website
juristech.net
Product Features
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
No
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
No
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes