Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Astra DB from DataStax is a real-time vector database as a service for developers that need to get accurate Generative AI applications into production, fast. Astra DB gives you a set of elegant APIs supporting multiple languages and standards, powerful data pipelines and complete ecosystem integrations. Astra DB enables you to quickly build Gen AI applications on your real-time data for more accurate AI that you can deploy in production. Built on Apache Cassandra, Astra DB is the only vector database that can make vector updates immediately available to applications and scale to the largest real-time data and streaming workloads, securely on any cloud. Astra DB offers unprecedented serverless, pay as you go pricing and the flexibility of multi-cloud and open-source. You can store up to 80GB and/or perform 20 million operations per month. Securely connect to VPC peering and private links. Manage your encryption keys with your own key management. SAML SSO secure account accessibility. You can deploy on Amazon, Google Cloud, or Microsoft Azure while still compatible with open-source Apache Cassandra.

Description

Juris Astra offers a comprehensive call centre solution designed for both inbound and outbound communications, featuring essential components such as a telephony automatic call distributor (ACD), interactive voice response (IVR), and a dialler system. Additionally, it provides optional functionalities for customer relationship management (CRM), sales force and marketing oversight, as well as case management to effectively manage sales leads, marketing efforts, customer complaints, service requests, and overall customer service challenges. This all-in-one solution enables the seamless handling of various communication channels, including telephony, email, web chat, fax, and SMS interactions, all in an automated fashion. The PABX system serves as the backbone for managing telephony connections, accommodating incoming lines from telecommunications providers like ISDN PRI or CO Analog PSTN trunks, alongside extension lines leading to agents or users. Among its standard features, Juris Astra includes caller privileges, Class of Service (CoS) for outgoing calls, support for hardphones and softphones, VoIP capabilities, and SIP integration. With its diverse offerings, Juris Astra ultimately positions itself as an essential tool for enhancing operational efficiency in customer engagement.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Apache Cassandra Yes 
DataStax Yes 
Google Cloud Platform Yes 
LangGraph Yes 
MCPTotal Yes 
Microsoft Azure Yes 
VMware Cloud Yes 

Integrations

Amazon Web Services (AWS) No 
Apache Cassandra No 
DataStax No 
Google Cloud Platform No 
LangGraph No 
MCPTotal No 
Microsoft Azure No 
VMware Cloud No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

DataStax

Country

United States

Website

www.datastax.com/products/datastax-astra

Vendor Details

Company Name

Juris Technologies

Founded

1997

Country

Malaysia

Website

juristech.net

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording No 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition No 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Alternatives

Alternatives

Crystal Quality Reviews

Crystal Quality

Avdor CIS
VTlogger Reviews

VTlogger

Voicetronix