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Description
Elevate your customer experience and foster enduring loyalty by seamlessly incorporating our protective and support solutions into your digital framework. Regardless of whether your customers are homeowners or renters, residing in a towering apartment or a charming split-level home, we provide tailored protection options for their living spaces. In the event of unforeseen circumstances, our AI-powered claims process ensures swift and hassle-free resolutions. APEX serves as our global digital delivery platform for Assurant’s offerings, allowing partners to swiftly and effortlessly integrate the appropriate protection, support, or service alternatives into their online environments. Specialty insurers and agents find it straightforward to enhance their portfolios with housing products, benefiting from our extensive support across various sectors, including retail, utilities, telecommunications, and beyond, ultimately enriching the customer journey. This comprehensive approach not only meets diverse needs but also solidifies business relationships for long-term success.
Description
ClaimLogik ensures seamless connectivity among all parties involved in a property claim, facilitating the process from the initial report of loss to final resolution. This comprehensive property assessment and repair network links everyone engaged in your claim from beginning to end. The platform emphasizes stakeholder management by providing each participant with real-time access to perform tasks and oversee activities in an organized, timely manner while maintaining full transparency. Every stakeholder benefits from tailored workflow modules designed to help them monitor, manage, and complete their responsibilities throughout the claims process. By keeping all parties connected on a single claim, ClaimLogik guarantees complete visibility into the status of the claim for everyone involved. With a clear overview of all actions taken during the entire claim journey, the platform promotes accountability and efficiency. It also features digital contracts between insurers and their supply chains, along with service level agreements that ensure all suppliers and trades meet key performance indicators, thus allowing for effective measurement and comparison of supplier performance. Additionally, automated exception management is in place to address any tasks that fall outside the established service level agreements, ensuring a smooth claims process overall. This holistic approach enables improved collaboration and reduces delays in claim processing, ultimately benefiting all stakeholders.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Assurant
Country
United States
Website
www.assurant.com/partner-with-us/apex/global-housing
Vendor Details
Company Name
Claim Central Consolidated
Founded
2012
Country
Australia
Website
www.claimlogik.com
Product Features
Product Features
Claims Processing
Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration
