Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Assort Health is an innovative AI platform designed specifically for healthcare providers, adept at managing both incoming and outgoing patient communications through voice, text, and web channels, achieving a remarkable resolution rate of up to 90%. This platform operates continuously throughout the year in various languages and efficiently handles tasks such as scheduling appointments, rescheduling, cancellations, confirmations, addressing provider inquiries, responding to frequently asked questions, obtaining lab results, processing prescription refills, managing billing questions, and sending reminders or follow-ups. Furthermore, it intelligently directs interactions to human representatives when necessary, generates pre-visit notes customized for provider needs, and facilitates outbound outreach initiatives such as waitlist management and re-engagement through voice, SMS, or email. Assort Health seamlessly integrates with existing electronic health record (EHR) and practice management systems, including widely used platforms like Cerner, Epic, AthenaHealth, AdvancedMD, and eClinicalWorks. With a foundation of over 1.1 million workflows fine-tuned from countless patient interactions, Assort Health sets a new standard for patient engagement in the healthcare sector. Its ability to streamline operations while enhancing patient experiences positions it as a vital tool for modern healthcare practices.
Description
Ellipsis Health has developed an innovative care management platform powered by AI, featuring its virtual assistant, Sage, which aims to streamline and improve patient engagement through voice interactions that prioritize emotional intelligence while seamlessly fitting into existing clinical processes. Sage is capable of conducting completely autonomous phone conversations in multiple languages with patients, managing various tasks like enrolling in programs, verifying eligibility, checking copays, and responding to inquiries, in addition to carrying out assessments such as health risk evaluations, follow-up communications after discharge, satisfaction surveys, and tracking outcomes. This platform enhances clinical operations by facilitating care coordination, monitoring treatment adherence, and performing check-ins before and after discharges, thus aiding healthcare providers in ensuring uninterrupted care and boosting quality metrics. At the core of this system is an "empathy engine," which evaluates vocal biomarkers—such as tone, pace, and speech patterns—to identify emotional and mental health indicators, thereby providing valuable insights into patient wellbeing. Through these advanced capabilities, Sage not only assists in operational efficiency but also fosters a deeper connection between patients and healthcare practitioners, ultimately contributing to better health outcomes.
API Access
Has API
No
API Access
Has API
No
Integrations
AdvancedMD
Yes
Elation Health
Yes
EpicCare EMR
Yes
Greenway Health
Yes
ModMed
Yes
NexTech Patient Portal
Yes
Oracle Health
Yes
Veradigm EHR
Yes
athenaOne
Yes
eClinicalWorks
Yes
Integrations
AdvancedMD
No
Elation Health
No
EpicCare EMR
No
Greenway Health
No
ModMed
No
NexTech Patient Portal
No
Oracle Health
No
Veradigm EHR
No
athenaOne
No
eClinicalWorks
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Assort Health
Founded
2023
Country
United States
Website
www.assorthealth.com
Vendor Details
Company Name
Ellipsis Health
Founded
2017
Country
United States
Website
ellipsishealth.com