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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Every Association Management firm has distinct requirements, which is why AtHomeNet Association Management Websites are crafted to be both versatile and adaptable. Featuring user-friendly tools such as our "Limitless Modules," you can swiftly design various sections of your website in just a few minutes. These websites represent the most comprehensive solutions available for community and portfolio property management in today’s market. By utilizing AtHomeNet Association Management Websites, you can enhance your business growth, reduce expenses, and optimize property management practices amidst current challenges. Elevate the experience for your communities with the innovative FRONTSTEPS mobile app, which allows you to differentiate your brand through advanced technology. FRONTSTEPS takes care of creating personalized websites for you, enabling you to concentrate on effectively supporting the communities you serve while enhancing your overall service delivery. This level of customization and efficiency can significantly transform how your organization interacts with its members.

Description

TapHero is an innovative platform for managing maintenance requests and ticketing, specifically tailored for homeowners associations (HOAs), condominium associations, and property managers seeking to streamline the handling of community maintenance concerns. Homeowners can easily submit their requests via email, which TapHero promptly transforms into well-organized service tickets. Utilizing AI-driven triage, the platform effectively classifies requests, facilitates ongoing conversations, and allows property managers to assign tickets, oversee response times, and monitor the status of resolutions through a unified dashboard. This email-centric approach eliminates the need for residents to access a portal or download an app, thereby significantly lowering barriers to adoption while enhancing transparency and accountability in community maintenance operations. Furthermore, TapHero ensures that all communication between residents, management teams, and service vendors is well-documented, fostering a collaborative environment in addressing maintenance issues.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$35 per month
Free Trial No 
Free Version No 

Pricing Details

$0
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

FRONTSTEPS

Founded

1998

Country

United States

Website

www.athomenet.com

Vendor Details

Company Name

TapHero

Country

United States

Website

taphero.com

Product Features

Association Management

Chapter Management Yes 
Committee Management Yes 
Dues Management No 
Election Management No 
Email Marketing No 
Event Management Yes 
Financial Management Yes 
Fundraising Management No 
Jobs Board Yes 
Member Communities Yes 
Member Directory Yes 
Member Portal No 
Membership Management Yes 
Website Management Yes 

HOA

Calendar Management No 
Committee Management No 
Document Management No 
Event Management No 
Member Communities No 
Member Directory No 
Online Payment Processing No 
Property Database No 
Website Management No 
Work Order Management No 

Product Features

HOA

Calendar Management No 
Committee Management No 
Document Management No 
Event Management No 
Member Communities No 
Member Directory No 
Online Payment Processing No 
Property Database No 
Website Management No 
Work Order Management No 

Rental Property Management

Credit Check No 
Expense Management No 
Online Payments No 
Owner Portal No 
Tax Management No 
Tenant Management No 
Tenant Portal No 
Tenant Screening No 
Vacancy Tracking No 
Website Management No 

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