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Description
Assistly functions as an AI chat assistant designed for business websites, utilizing information from a company’s content and documents to efficiently address visitor inquiries, clarify services, and communicate in the visitor's preferred language at any hour, typically responding in mere seconds. It has the capability to gather a visitor’s name, phone number, or email, capturing leads and sending a conversation link via email. All chats and leads are organized in a single inbox accessible on both desktop and mobile devices, allowing staff to seamlessly take over a chat with a single tap and return it to the AI whenever necessary. The setup process is quick, requiring only the input of a website address and the addition of a simple line of code, and Assistly is compatible with various platforms such as WordPress, Wix, Squarespace, Shopify, Webflow, and GoDaddy. Users can take advantage of a free plan that allows for 50 chats per month, while paid subscriptions commence at $29.99 per month and come with a 30-day free trial, requiring no credit card details for either the free plan or the trial. This makes Assistly an accessible option for businesses looking to enhance their customer engagement through AI technology.
Description
thatChat is a self-hosted platform designed for AI chatting and customer support specifically tailored for websites and online retail businesses. Companies can implement it on various platforms like PHP hosting, a VPS, Docker, or their own servers, and integrate a chat widget that responds to visitor inquiries by utilizing the content from their websites, documents, and knowledge bases. This platform boasts numerous features, such as answering frequently asked questions, capturing leads, handling appointment requests, addressing e-commerce product inquiries, maintaining conversation history, and facilitating a seamless transition from AI to human agents. Additionally, teams have the option to connect their preferred AI service provider’s API keys, including options like OpenAI, Anthropic Claude, Google Gemini, and Groq, while also supporting provider routing and fallback mechanisms. Modules for both WordPress and PrestaShop are offered, alongside a REST API and webhooks to enhance functionality. Importantly, all conversation and knowledge data is retained on the customer’s own infrastructure, and billing for AI usage is managed separately by the chosen provider. To further enhance user experience, a mobile application for operators is available, allowing them to manage and respond to ongoing conversations efficiently. This comprehensive suite makes thatChat a versatile option for businesses seeking robust customer interaction solutions.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
WordPress
Yes
Claude
No
Gemini
No
Groq
No
Make
Yes
OpenAI
No
PrestaShop
No
Shopify
Yes
Squarespace
Yes
Webflow
Yes
Integrations
WordPress
Yes
Claude
Yes
Gemini
Yes
Groq
Yes
Make
No
OpenAI
Yes
PrestaShop
Yes
Shopify
No
Squarespace
No
Webflow
No
Pricing Details
$29.99/month
The Free plan costs $0/month and includes 50 chats and one website-chat integration. The Basic plan starts at $29.99/month or $287.90/year with annual billing. Starter costs $79/month, Pro costs $149/month, and Premium costs $299/month; annual billing is 20% off. Paid plans include a 30-day free trial with no card required. Add a payment method to continue after the trial or the account returns to Free. On the Free plan, WhatsApp costs an additional $19.99/month; other integrations cost $19.99/month each.
Free Trial
Yes
Free Version
Yes
Pricing Details
$18/month
Starter is €16/month or €160/year; Business is €41/month or €410/year. Enterprise pricing is by request. AI-provider usage is billed separately by the selected provider. Optional assisted setup is a one-time fee.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Assistly Chat
Website
assistlychat.com
Vendor Details
Company Name
La Luce
Founded
2013
Country
Czech Republic
Website
www.thatchat.ai/en/