Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Effectively tracking and managing your company's physical assets is crucial, yet it can be quite labor-intensive, resulting in distractions from your main business operations and potential revenue loss. Fortunately, there is an efficient and cost-effective solution for asset management that can save you both time and money. AssetWorx RFID software stands out as the most budget-friendly passive and active RFID solution available on the market today. It offers a comprehensive RFID fixed asset management system that features a user-friendly interface, making it straightforward to implement, learn, and utilize. This software is designed to cater to businesses of all sizes, whether you need to keep track of a handful of assets or oversee multiple locations. Moreover, your existing investment in barcode technology remains protected, as AssetWorx supports the simultaneous use of both RFID and barcode systems. This capability enables you to transition to RFID technology gradually, ensuring a smooth changeover without disrupting your operations. With AssetWorx, you can streamline asset management while enhancing overall operational efficiency.
Description
Streamline the management of your IT assets using our automated network inventory tool while enhancing user support with our Helpdesk software. Our Helpdesk solution enables you to efficiently oversee your customers and their service contracts, ultimately boosting their satisfaction. Equip your team with an IT helpdesk platform designed to help them easily fulfill customer support demands. This comprehensive solution allows for accurate identification, physical inventorying with Barcode and RFID labels, and effective management of your movable assets. Your customers, whether internal or external, will appreciate a responsive service that quickly addresses their inquiries. The helpdesk software offers a centralized, rapid, and efficient system that can be accessed from any device, at any time, ensuring prompt handling of customer requests and leading to improved overall service delivery. By implementing our tools, you can create a seamless support experience that not only meets but exceeds user expectations.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
InfinID Technologies
Website
www.infinidtech.com/corp/
Vendor Details
Company Name
SimplyDesk
Founded
1994
Country
France
Website
www.simplydesk.com
Product Features
Fixed Asset Management
Asset Budgeting
No
Asset Lifecycle Management
Yes
Audit Trail
No
Barcoding / RFID
Yes
Depreciation Management
No
Disposal Management
No
Document Management
No
Inventory Tracking
No
Tax Management
No
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes