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Description
Asset.Desk is a sophisticated asset management solution designed to help organizations effectively oversee their IT assets. This all-encompassing platform simplifies the process of tracking and organizing various resources, including hardware and software, which leads to improved resource utilization and cost efficiency. Users of Asset.Desk can easily keep an eye on asset lifecycles, spanning from acquisition to disposal, providing essential insights that aid in making well-informed decisions. Its powerful inventory management features guarantee precise asset tracking, significantly lowering the chances of loss or theft. By integrating seamlessly with other IT systems, Asset.Desk boosts operational efficiency through the automation of processes such as software distribution and license management. The tool also boasts customizable reporting capabilities that offer critical data analytics, supporting compliance efforts and strategic planning. Moreover, the intuitive interface ensures that all team members can navigate the software with ease, fostering a collaborative environment for asset management. With its range of features, Asset.Desk stands out as a vital tool for enhancing organizational efficiency and resource oversight.
Description
SolarWinds Service Desk (formerly Samanage) is an enterprise-level service-desk and IT asset management solution for IT, Human Resources, and Facilities professionals who need a clear and intuitive way to manage requests. The platform is fully customizable and allows users to collaborate on difficult tasks and share ideas via the in-app "whiteboard". SolarWinds Service Desk can be used by businesses to manage hardware and software, organize and manage licenses and contracts, detect risks, keep up-to date with licensing compliance, and many other functions. SolarWinds Service Desk understands how to manage services within your company. Your employees will be provided with world-class service and you can minimize the impact that incidents have on your business. To ensure that employees have the right tools to do their jobs, keep track of each asset.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Blink
Cyfe
Dropbox
Gmail
Google Workspace
Indent
Isora GRC
Jira
Jira Work Management
LogMeIn Rescue
Integrations
Blink
Cyfe
Dropbox
Gmail
Google Workspace
Indent
Isora GRC
Jira
Jira Work Management
LogMeIn Rescue
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$19.00 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FCS Fair Computer Systems
Founded
1999
Country
Germany
Website
www.fair-computer.de/
Vendor Details
Company Name
SolarWinds
Founded
2007
Country
United States
Website
www.solarwinds.com/service-desk
Product Features
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal
