Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Asset.Desk is a sophisticated asset management solution designed to help organizations effectively oversee their IT assets. This all-encompassing platform simplifies the process of tracking and organizing various resources, including hardware and software, which leads to improved resource utilization and cost efficiency. Users of Asset.Desk can easily keep an eye on asset lifecycles, spanning from acquisition to disposal, providing essential insights that aid in making well-informed decisions. Its powerful inventory management features guarantee precise asset tracking, significantly lowering the chances of loss or theft. By integrating seamlessly with other IT systems, Asset.Desk boosts operational efficiency through the automation of processes such as software distribution and license management. The tool also boasts customizable reporting capabilities that offer critical data analytics, supporting compliance efforts and strategic planning. Moreover, the intuitive interface ensures that all team members can navigate the software with ease, fostering a collaborative environment for asset management. With its range of features, Asset.Desk stands out as a vital tool for enhancing organizational efficiency and resource oversight.

Description

Codenica ITSM + ITAM is a cloud-based platform for IT teams that want to manage service desk work and IT asset information in one connected system. The product combines ticket management, IT asset tracking, configuration item management, a self-service portal, knowledge base, approvals, work tasks, live chat, messages, file storage, reporting and automation rules. Teams can use Codenica to handle requests submitted through the portal or email, assign work, track priorities and due dates, manage asset records and keep related information linked together. Codenica helps organizations connect support requests with users, hardware and software assets, vendors, documents, tasks and approvals. This gives IT teams better context when working on issues and reduces the need to switch between separate tools for service desk, inventory, documentation and communication. The platform is suitable for small IT teams, growing organizations, outsourcing companies, managed service providers and enterprise environments that need flexible ITSM and ITAM software for daily operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Gmail No 
Google Workspace No 
Microsoft 365 No 
Microsoft Outlook No 
Microsoft SMTP Service No 
VoiceDrop Yes 

Integrations

Gmail Yes 
Google Workspace Yes 
Microsoft 365 Yes 
Microsoft Outlook Yes 
Microsoft SMTP Service Yes 
VoiceDrop No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$15/agent/month
Plans start at $15 per agent per month when billed annually. Monthly billing is available. Higher plans and optional add-on packs are available for teams that need more inventory capacity, knowledge base capacity, file storage, communication limits, or performance/API capacity.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

FCS Fair Computer Systems

Founded

1999

Country

Germany

Website

www.fair-computer.de/

Vendor Details

Company Name

Codenica

Founded

2005

Country

Poland

Website

codenica.com

Product Features

IT Asset Management

Asset Tracking No 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management No 
Cost Tracking No 
Depreciation Management No 
IT Service Management No 
Inventory Management No 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management No 

Product Features

IT Asset Management

Asset Tracking Yes 
Audit Management Yes 
Compliance Management Yes 
Configuration Management No 
Contract/License Management Yes 
Cost Tracking Yes 
Depreciation Management No 
IT Service Management Yes 
Inventory Management Yes 
Maintenance Management Yes 
Procurement Management Yes 
Requisition Management Yes 
Supplier Management Yes 

ITSM

Asset Tracking Yes 
Availability Management Yes 
Change Management Yes 
Configuration Management No 
Contract/License Management Yes 
Dashboard Yes 
Incident Management Yes 
Problem Management Yes 
Project Management No 
Release & Deployment Management No 
Self Service Portal Yes 

Alternatives

Alternatives

Octopus ITSM Reviews

Octopus ITSM

Octopus-ITSM.com
Virima Reviews

Virima

Virima Inc.
C2 ITSM Reviews

C2 ITSM

C2 Innovations, a Sherweb company