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Average Ratings 118 Ratings

Total
ease
features
design
support

Average Ratings 223 Ratings

Total
ease
features
design
support

Description

AssetSonar is a comprehensive IT asset management platform that provides real-time visibility into your entire digital infrastructure. Track and optimize hardware, software, and license management to reduce risks, control IT spend, and improve compliance. AssetSonar is an IT asset management and IT service management platform that provides real-time visibility across your entire digital infrastructure. With native ITSM capabilities, AssetSonar helps track and optimize hardware, software, licenses, and service workflows, reducing risks, controlling IT expenditures, and enhancing compliance. The platform features real-time asset context via its IT Graph, which links tickets, assets, software, and users, enabling faster issue resolution and improved decision-making. With integrated patch management, software governance, and automated workflows, AssetSonar streamlines IT operations, enhances service delivery, and supports more efficient offboarding processes.

Description

SuperOps is the AI-native unified platform for modern MSPs and internal IT teams. It replaces the typical four-to-six-tool IT operations stack - PSA, RMM, helpdesk, MDM, asset tracking, network monitoring, patch management and IT documentation - with a single, built-as-one platform on a shared data layer. That architectural choice is what makes the rest of the platform work, particularly its agentic AI. Monica AI, SuperOps' intelligence layer, was designed alongside the platform from day one. It triages tickets, surfaces patch and CVE risks, drafts worklogs, suggests knowledge base articles, and increasingly handles fully autonomous workflows for routine work. SuperOps supports Windows, macOS, Linux, iOS, iPadOS and Android, integrates with the IT and MSP ecosystem (Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, SentinelOne and more), and bundles Splashtop and ISL Online remote access free. Transparent pricing, fast deployment, founder-led product investment.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Asana Yes 
Calendly Yes 
Cisco Meraki Yes 
Dropbox Yes 
Guardz No 
HubSpot AEO Yes 
HubSpot CRM Yes 
ISL Light Remote Desktop No 
Iru Yes 
Jamf Pro Yes 
Jira Service Management Yes 
JumpCloud Yes 
Konnectify No 
Microsoft 365 Yes 
Microsoft Intune Yes 
Notion Yes 
ScalePad Lifecycle Manager No 
Slack Yes 
Workspace ONE Yes 
Zoom Yes 

Integrations

Asana No 
Calendly No 
Cisco Meraki No 
Dropbox No 
Guardz Yes 
HubSpot AEO No 
HubSpot CRM No 
ISL Light Remote Desktop Yes 
Iru No 
Jamf Pro No 
Jira Service Management No 
JumpCloud No 
Konnectify Yes 
Microsoft 365 No 
Microsoft Intune No 
Notion No 
ScalePad Lifecycle Manager Yes 
Slack No 
Workspace ONE No 
Zoom No 

Pricing Details

All the plans support Unlimited Staff Users. Number of IT Admins depends on the pricing plan selected.
Free Trial Yes 
Free Version No 

Pricing Details

$79/tech/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

EZO

Founded

2011

Country

United States

Website

ezo.io/assetsonar/

Vendor Details

Company Name

SuperOps

Founded

2020

Country

United States

Website

www.superops.com

Product Features

Asset Tracking

AssetSonar empowers IT teams to effectively manage their asset tracking by unifying all devices, licenses, and peripherals within a single platform. Utilizing agent-based discovery, mobile device management (MDM), network integrations, and barcode/RFID scanning, users can effortlessly track and oversee assets across various locations, departments, or individuals. The system provides automatic updates on asset ownership, status, and utilization, ensuring that nothing is overlooked. Additionally, proactive alerts for check-ins, renewals, and end-of-life notifications help teams stay ahead of critical events. With features like depreciation tracking and audit trails, AssetSonar transforms asset management into a competitive strength, enabling IT leaders to minimize losses, enhance accountability, and make informed, data-driven choices on a large scale.

Activity Tracking Yes 
Audit Trails Yes 
Barcoding / RFID Yes 
Checkout / Check-In Yes 
Depreciation Tracking Yes 
Disposal Tracking Yes 
Inventory Management Yes 
Location Tracking Yes 
QR Codes Yes 
Reservations Yes 
Service History Yes 

IT Asset Management

AssetSonar provides a comprehensive solution for IT Asset Management by integrating all hardware, software, and SaaS into a single platform. IT departments can identify every asset using agent-based methods, mobile device management (MDM), network integrations, and barcode scanning, guaranteeing that no device is overlooked. The solution automatically tracks license entitlements and SaaS usage, which aids in recovering unused software and managing expenses efficiently. With features such as depreciation tracking, warranty management, and lifecycle oversight, AssetSonar ensures that assets are effectively managed from acquisition to disposal. It enhances compliance and security through patch management, role-specific access controls, and thorough audit trails. Tailored for expanding IT teams, the platform effortlessly scales to accommodate thousands of endpoints while streamlining everyday IT asset management tasks.

Asset Tracking Yes 
Audit Management Yes 
Compliance Management Yes 
Configuration Management Yes 
Contract/License Management Yes 
Cost Tracking Yes 
Depreciation Management Yes 
IT Service Management Yes 
Inventory Management Yes 
Maintenance Management Yes 
Procurement Management Yes 
Requisition Management Yes 
Supplier Management Yes 

IT Automation

AssetSonar streamlines IT operations by leveraging robust automation to enhance team efficiency and ensure compliance. It automates various processes, including onboarding and offboarding, license management, and renewal notifications, thereby minimizing manual intervention. With strict policy enforcement, it guarantees that assets and software are appropriately assigned, and automated patch management mitigates vulnerabilities effortlessly. Its seamless integrations with Mobile Device Management (MDM), Single Sign-On (SSO), and help desks promote widespread automation throughout your IT ecosystem, maintaining consistent data across all platforms. By reducing repetitive tasks, AssetSonar allows IT teams to concentrate on strategic goals while preserving precision, control, and audit preparedness at scale.

IT Management

AssetSonar streamlines IT management by consolidating the oversight of hardware, software, and SaaS into a single platform. IT teams benefit from comprehensive visibility across numerous endpoints through agent-based discovery, mobile device management (MDM) integrations, and network scanning. Automated tracking of licenses and monitoring of SaaS usage help reduce unnecessary expenses, while depreciation schedules and lifecycle management provide predictability in hardware costs. Integrated patch management and vulnerability assessments enhance endpoint security, and detailed audit trails facilitate audit preparedness without adding extra workload. With features like role-based access, API integrations, and mobile application support, AssetSonar empowers IT leaders to oversee technology assets, reduce expenditures, and efficiently scale operations—all within an easy-to-navigate system.

Capacity Monitoring No 
Compliance Management No 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting No 
License Management Yes 
Patch Management Yes 
Remote Access No 
Scheduling Yes 
Software Inventory No 
User Activity Monitoring No 

ITSM

AssetSonar enhances your IT Service Management by ensuring that each ticket is informed by asset data. With robust integrations into platforms such as Zendesk and Jira, IT teams can easily access hardware information, software licenses, and user assignments directly within their existing workflows. With automated notifications for renewals, warranty expirations, and policy breaches, the focus shifts to proactive problem-solving rather than reactive management. Whether it’s managing onboarding and offboarding, decommissioning licenses, or rolling out patches, AssetSonar optimizes ITSM workflows through seamless automation. The outcome is quicker ticket resolutions, minimized manual workload, and an IT support team equipped with comprehensive insights to provide superior service to employees.

Asset Tracking Yes 
Availability Management Yes 
Change Management Yes 
Configuration Management Yes 
Contract/License Management Yes 
Dashboard Yes 
Incident Management Yes 
Problem Management Yes 
Project Management No 
Release & Deployment Management No 
Self Service Portal Yes 

License Management

AssetSonar simplifies the management of software licenses by bringing together all entitlements—whether they are cloud-based, on-premises, or SaaS—into one centralized platform. IT departments can easily associate licenses with users and devices, keep track of installations, and monitor SaaS consumption in real-time. The system highlights any licenses that are unused or underused, enabling organizations to reclaim them and minimize unnecessary expenses. Automated notifications for renewals and compliance breaches ensure you remain prepared for audits, while comprehensive reports link license utilization to expenditures and vendor compliance standards. With its ability to connect with MDMs, SSO, and browser extensions, AssetSonar enhances software and license tracking on a large scale, providing complete visibility and control over your IT landscape.

Automatic SKU Recognition Yes 
Central LM Server No 
Copy Protection No 
History Tracking Yes 
Node Management Yes 
Online Activation No 
Portable License No 
Sarbanes-Oxley Compliance No 
Timing Rights No 
Trial License Yes 

Patch Management

AssetSonar's Patch Management solution enhances the security of your IT infrastructure by actively identifying vulnerabilities on Windows, macOS, and Linux systems in real-time. Utilizing agent-based monitoring, it pinpoints risks and directly associates them with the relevant hardware and software. With prioritized patch recommendations, IT teams can concentrate on the most critical issues. You have the flexibility to deploy or schedule patches on a large scale, monitor success and failure metrics, and maintain compliance with standards such as NIST through integrated dashboards. By incorporating patch management into its comprehensive IT asset management workflows, AssetSonar minimizes blind spots, reduces manual tasks, and instills confidence in IT leaders that all endpoints are secure and prepared for audits.

Alerts/Notifications Yes 
Automatic Approval No 
Automatic Patch Deployment No 
Automatic Scans Yes 
Compliance Management No 
Custom Patches Yes 
Dashboard Yes 
Network Wide Management No 
Patch Prioritization Yes 
Patch Testing No 
Remote Access/Control No 
Vulnerability Scanning Yes 

Shadow IT Discovery

AssetSonar enables IT departments to identify and manage Shadow IT before it escalates into security threats or budget issues. Utilizing a browser-based approach for discovery and tracking SaaS usage, it identifies unapproved applications that employees may use outside of formal IT protocols. Each application is linked to specific users and devices, providing insights into expenditure, potential risks, and redundant software. The system sends automated notifications for unauthorized applications, and features for policy enforcement and deprovisioning allow IT teams to swiftly regain oversight. With integrated license management and comprehensive audit trails, AssetSonar transforms the discovery of Shadow IT into a proactive strategy—assisting organizations in reducing unforeseen expenses, minimizing risk, and enhancing license adherence, all while fostering innovation.

Software Asset Management (SAM)

AssetSonar streamlines the process of Software Asset Management by consolidating all licenses, entitlements, and SaaS subscriptions onto one unified platform. IT departments can effortlessly associate licenses with users and devices, oversee software installations, and analyze real-time SaaS usage across browsers to identify unnecessary or overlapping expenses. By providing renewal alerts and enforcing policies, it mitigates compliance risks, and comprehensive usage and expense reports enable finance and IT executives to enhance budget efficiency. With seamless integrations with MDM systems, SSO, and browser extensions, AssetSonar removes the need for manual tracking, ensuring readiness for audits while maximizing the return on every software investment.

Product Features

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

IT Asset Management

Asset Tracking Yes 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management Yes 
Cost Tracking No 
Depreciation Management No 
IT Service Management Yes 
Inventory Management No 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting No 
License Management No 
Patch Management Yes 
Remote Access Yes 
Scheduling Yes 
Software Inventory Yes 
User Activity Monitoring Yes 

IT Project Management

Bug Tracking No 
Issue Management No 
Milestone Tracking No 
Percent-Complete Tracking No 
Portfolio Management No 
Prioritization No 
Product Roadmapping No 
Requirements Management No 
Resource Management No 
Status Tracking No 
Supports Agile No 
Supports Scrum No 
Task Management No 
Testing / QA Management No 
Time & Expense Tracking No 

IT Service

Contract Management No 
IT Asset Management Yes 
Incident Management No 
Knowledge Management No 
Release Management No 
Self Service Portal No 
Service Catalog No 
Service Reporting No 
Ticket Management No 

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management No 
Dashboard No 
Incident Management No 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

MSP

Backup Management Yes 
Billing & Invoicing Yes 
CRM No 
Dashboard Yes 
Help Desk Yes 
Issue Management Yes 
Live Chat No 
Patch Management Yes 
Privileged Access Management (PAM) No 
Project Management Yes 
Remote Access Yes 
Remote Systems Monitoring Yes 
Scheduling Yes 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting No 

Patch Management

Alerts/Notifications Yes 
Automatic Approval Yes 
Automatic Patch Deployment Yes 
Automatic Scans Yes 
Compliance Management No 
Custom Patches No 
Dashboard Yes 
Network Wide Management No 
Patch Prioritization Yes 
Patch Testing No 
Remote Access/Control Yes 
Vulnerability Scanning No 

Policy Management

Approval Process Control No 
Attestation No 
Audit Trails No 
Policy Creation No 
Policy Library No 
Policy Metadata Management No 
Policy Training No 
Reporting / Analytics No 
Version Control No 
Workflow Management No 

Professional Services Automation

Billing & Invoicing Yes 
CRM No 
Client Portal Yes 
Collaboration Tools No 
Document Management Yes 
Portfolio Management No 
Project Management Yes 
Proposal Generation Yes 
Quote Management No 
Resource Management No 
Time & Expense Tracking Yes 

Remote Desktop

Chat No 
Cross-Platform Access No 
File Transfer No 
Group View No 
Mobile Device Access No 
Multi Monitor Support No 
Record Remote Sessions No 
Remote Print No 
Remote Wake No 
User Management No 

RMM

Deployment Management Yes 
For MSPs Yes 
IT Asset Management Yes 
Mobile Access Yes 
Network Monitoring No 
Patch Management Yes 
Real-time Alerts Yes 
Remediation Management Yes 

Service Desk

CMDB No 
Change Management No 
IT Asset Management Yes 
Incident Management No 
Knowledge Base No 
Mobile Access No 
Procurement Management No 
Remote Control No 
SLA Management No 
Self Service Portal No 

System Monitoring

Alerts / Notifications No 
Antivirus Management No 
Data Backup / Recovery No 
Device Monitoring No 
Inventory Management No 
Patch Management No 
Policy-based Automation No 
Remote Monitoring Yes 
Reporting / Analytics No 
Risk Analysis No 
Server Monitoring No 
Service Configuration Management No 

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